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500 Internal Server Error Class 'ZipArchive' not found when export responses

  • hengkylintang
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3 years 1 month ago #213501 by hengkylintang
500 Internal Server Error Class 'ZipArchive' not found when export responses was created by hengkylintang
I got error message when export responses in excel format. It's okay when export in csv, pdf and others format.  i installed LS Version 3.25.16+210302. Please help me to troubleshoot this error. thanks
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  • holch
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3 years 1 month ago #213524 by holch
Replied by holch on topic 500 Internal Server Error Class 'ZipArchive' not found when export responses
The error message is pretty clear. You don't have the PHP Class "ZipArchive" installed on your server.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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  • hengkylintang
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3 years 1 month ago #213545 by hengkylintang
Replied by hengkylintang on topic 500 Internal Server Error Class 'ZipArchive' not found when export responses
i'm newbie in programming. thanks for your help. it's solved.
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  • DenisChenu
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3 years 1 month ago #213546 by DenisChenu
Replied by DenisChenu on topic 500 Internal Server Error Class 'ZipArchive' not found when export responses
It's not programming, see with your hoster : need php-zip
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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The following user(s) said Thank You: hengkylintang
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