Hello, 

I manually updated LimeSurvey from version 4.3.3 to version 4.4.12. I've kept config.php and security.php, deleted all the other files, and copied the new files. Everything seems OK after the update, but after opening some of my surveys (or creating a new one and trying to display it), I get a 500 error:

syntax error, unexpected end of file, expecting function (T_FUNCTION) or const (T_CONST)

However, In Cpanel, there are no 500 errors logged for today.

Could you please help me to troubleshoot this error?

Kind regards,
Gregor 

I think a file was not uploaded successfully

Hi DenisChenu, thank you for your reply. Which file do you mean? I've tried to reinstall this new version three times. Each time, it is the same result. I was using Filezilla on Mac to upload the files. I also tried to import my survey and create new ones, each time I get the Error 500, though all of the menus work great, and LimeSurvey looks OK at the first sight.

No one knows which file. But it is not the first time that not all files have been uploaded via FTP, which can cause problems. That is what Denis is referring to.

I lately upload the whole zip file to the server and unzip it there, this way there is no chance for FTP to mess up some files.

Maybe check with debug : manual.limesurvey.org/Debug_mode

Thank you, I will try unzipping it on the server.

Denis, in which file should I add those lines:

'config'=>array(
'debug'=>2,
'debugsql'=>0,
)

Holch, thank you so much. Reinstalling it by unzipping the file directly on the server solved the problem. It should be advised in the wiki concerning manualkt updating lime survey

It should be advised in the wiki concerning manualkt updating lime survey

The thing is, that this has little to nothing to do with with Limesurvey but rather is an issue with the server / network / FTP client.

Glad that this could be solved so easily.

I agree, that It has nothing to do with LimeSurvey, but you wrote that this is a common problem that some files are not correctly sent which results in issues, so unzipping it on a server could eliminate those possible issues.

If you feel this is worth mentioning, you can add it to the manual. It is a wiki and anyone can use their credentials from the forum to update it.

I will add it, thanks!