- Posts: 41
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
How to disable "Error saving results" email
- MadhuraBL
- Topic Author
- Offline
- Senior Member
Less
More
3 years 2 months ago #212101
by MadhuraBL
How to disable "Error saving results" email was created by MadhuraBL
Dear Team,
We host few surveys in our LimeSurvey installation. We sometimes get "error saving results" email with participant data as a backup/to enter manually. I have a few questions reagrding this email.
1. Why do we get this email? - I believe in case if there was any connection/network issue and it failed to save the data in the db, they survey adminstrator gets this email. Is this correct?
2. If this is correct, is there a way we can log this somewhere else as a text plain file or in the logs INSTEAD OF sending an email?
3. If it cannot be turned off, is there a way we can just customise the email template to remove any sensistive data?
Thanks in advance..
We host few surveys in our LimeSurvey installation. We sometimes get "error saving results" email with participant data as a backup/to enter manually. I have a few questions reagrding this email.
1. Why do we get this email? - I believe in case if there was any connection/network issue and it failed to save the data in the db, they survey adminstrator gets this email. Is this correct?
2. If this is correct, is there a way we can log this somewhere else as a text plain file or in the logs INSTEAD OF sending an email?
3. If it cannot be turned off, is there a way we can just customise the email template to remove any sensistive data?
Thanks in advance..
The topic has been locked.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13643
- Thank you received: 2491
3 years 2 months ago #212102
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How to disable "Error saving results" email
1. Cause can be multiple , 1st of alll : give you LimeSurvey version and build number
2. Not by defauklt, and not easy
3. No : it send to an admin who can access to data easily
2. Not by defauklt, and not easy
3. No : it send to an admin who can access to data easily
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- MadhuraBL
- Topic Author
- Offline
- Senior Member
Less
More
- Posts: 41
- Thank you received: 0
3 years 2 months ago #212104
by MadhuraBL
Replied by MadhuraBL on topic How to disable "Error saving results" email
1. Cause can be multiple , 1st of alll : give you LimeSurvey version and build number
it is Version 2.67.3+170728
it is Version 2.67.3+170728
The topic has been locked.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13643
- Thank you received: 2491
3 years 2 months ago #212105
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How to disable "Error saving results" email
Surely an issue in this version …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- MadhuraBL
- Topic Author
- Offline
- Senior Member
Less
More
- Posts: 41
- Thank you received: 0
3 years 2 months ago #212106
by MadhuraBL
Replied by MadhuraBL on topic How to disable "Error saving results" email
sorry, does that mean, it is a known issue in this version and we need to upgrade to the latest?
And, are these emails encrypted?
And, are these emails encrypted?
The topic has been locked.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13643
- Thank you received: 2491
3 years 2 months ago #212122
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How to disable "Error saving results" email
IN order :
Yes, surely : you use 4years ago version …
No
Yes, surely : you use 4years ago version …
No
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.