- Posts: 7
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Resume later: 500 error (record can't be inserted into database)
- phoebus
- Topic Author
- Offline
- New Member
Less
More
3 years 2 months ago - 3 years 2 months ago #211894
by phoebus
Resume later: 500 error (record can't be inserted into database) was created by phoebus
I've set up a survey on my own server that allows for respondents to save and return later.
While the Save your unfinished survey page displays fine, on hitting "Save now" I get:"500: Internal Server ErrorThe active record cannot be inserted to database because it is not new.An internal error occurred while the Web server was processing your request.Please contact Administrator to report this problem."
I thought I had my email SMTP and IMAP set up correctly, though I see no option in LimeSurvey to check this. I am on Version 4.4.1+210201.
While the Save your unfinished survey page displays fine, on hitting "Save now" I get:"500: Internal Server ErrorThe active record cannot be inserted to database because it is not new.An internal error occurred while the Web server was processing your request.Please contact Administrator to report this problem."
I thought I had my email SMTP and IMAP set up correctly, though I see no option in LimeSurvey to check this. I am on Version 4.4.1+210201.
Last edit: 3 years 2 months ago by phoebus.
The topic has been locked.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11639
- Thank you received: 2737
3 years 2 months ago #211895
by holch
Please update to the latest release of your branch (today this would be "Unstable Release 4.4.6") and see if this problem persists.
If so, please make a bug report.
Only this way LS 4.x can become stable - A bug not reported is a bug not fixed.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Resume later: 500 error (record can't be inserted into database)
You are on a version that is labled "unstable", so bugs and errors are not suprise.I am on Version 4.4.1+210201.
Please update to the latest release of your branch (today this would be "Unstable Release 4.4.6") and see if this problem persists.
If so, please make a bug report.
Only this way LS 4.x can become stable - A bug not reported is a bug not fixed.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
The topic has been locked.
- phoebus
- Topic Author
- Offline
- New Member
Less
More
- Posts: 7
- Thank you received: 0
3 years 2 months ago #211982
by phoebus
Replied by phoebus on topic Resume later: 500 error (record can't be inserted into database)
Thanks it seemed to start working with no changes so not sure what happened there.
The topic has been locked.