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New Participant Issue

  • mbates
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4 years 2 weeks ago #210924 by mbates
New Participant Issue was created by mbates
Hello All.  Over the past week or so I am seeing an issue after adding a new participant.  I am using Lime Professional (Online).  When I add a new participant to an existing survey, the system is marking the participant as already having been sent an email invite and already having been sent a reminder email.  This happens as soon as the new participant is saved.  Any idea what is going on?
The following user(s) said Thank You: cdorin
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  • tpartner
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4 years 2 weeks ago #210925 by tpartner
Replied by tpartner on topic New Participant Issue
If using Lime Professional, please contact them direct - account.limesurvey.org/customer-support
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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4 years 2 weeks ago #210933 by cdorin
Replied by cdorin on topic New Participant Issue
Working on a solution right now, @mbates.

It is about bugs.limesurvey.org/view.php?id=17007 .
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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4 years 2 weeks ago #210938 by IPVT_research
Replied by IPVT_research on topic New Participant Issue
The same thing happens to me! I tried everything. No idea what is going on or how to fix it. And I need it urgently.
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4 years 1 week ago #211112 by cdorin
Replied by cdorin on topic New Participant Issue
The fix is available in the last LTS release :)
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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4 years 1 week ago #211123 by cdorin
Replied by cdorin on topic New Participant Issue
Available in master as well (4.4.0)
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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4 years 1 week ago #211164 by IPVT_research
Replied by IPVT_research on topic New Participant Issue
Thank you! Everything is working again as usual.
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