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New Participant Issue
- mbates
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3 years 3 months ago #210924
by mbates
New Participant Issue was created by mbates
Hello All. Over the past week or so I am seeing an issue after adding a new participant. I am using Lime Professional (Online). When I add a new participant to an existing survey, the system is marking the participant as already having been sent an email invite and already having been sent a reminder email. This happens as soon as the new participant is saved. Any idea what is going on?
The following user(s) said Thank You: cdorin
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- tpartner
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3 years 3 months ago #210925
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic New Participant Issue
If using Lime Professional, please contact them direct -
account.limesurvey.org/customer-support
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- cdorin
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3 years 3 months ago #210933
by cdorin
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Replied by cdorin on topic New Participant Issue
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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- IPVT_research
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3 years 2 months ago #210938
by IPVT_research
Replied by IPVT_research on topic New Participant Issue
The same thing happens to me! I tried everything. No idea what is going on or how to fix it. And I need it urgently.
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- cdorin
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3 years 2 months ago #211112
by cdorin
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Replied by cdorin on topic New Participant Issue
The fix is available in the last LTS release
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
The topic has been locked.
- cdorin
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3 years 2 months ago #211123
by cdorin
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Replied by cdorin on topic New Participant Issue
Available in master as well (4.4.0)
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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- IPVT_research
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3 years 2 months ago #211164
by IPVT_research
Replied by IPVT_research on topic New Participant Issue
Thank you! Everything is working again as usual.
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