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404 error when saving

  • Marcike_247436
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3 years 3 months ago - 3 years 3 months ago #209812 by Marcike_247436
404 error when saving was created by Marcike_247436
Hello - I'm receiving the below error when saving new text in Text Elements.

Version - Version 3.25.1+201124 and also 3.25.5.
Self-Hosted - Windows 2012/IIS/PHP 7.4.12/MS SQL


admin/database/index/updatesurveylocalesettings
[HTTP/1.1 403 Forbidden 82ms]

Note- This appears to only be happening on surveys imported from LS version 2.x.

I'm also seeing this error in FireFox debug -
Access Denied
You don't have permission to access "http://domainname/index.php?" on this server.

Reference #18.xxxxxxx.xxxxxx.xxxxxx (something similar)

Thanks
Last edit: 3 years 3 months ago by Marcike_247436.
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  • DenisChenu
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3 years 3 months ago #209815 by DenisChenu
Replied by DenisChenu on topic 404 error when saving
0. Can you update to 3.25.5
1. Can you activate debug mode : manual.limesurvey.org/Debug_mode
2. Can you create a issue community.limesurvey.org/bug-tracker/ with a lss that don't work.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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  • Marcike_247436
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3 years 3 months ago - 3 years 3 months ago #209821 by Marcike_247436
Replied by Marcike_247436 on topic 404 error when saving
1) I have that version on another instance, same problem encountered.
2) Activated debug mode and not seeing anything.
3) I'll see if this is doable.

One thing I noticed is that the URL it complains about is http://mydomainname. Only https would work in my case. It using http will definitely be a problem.

I'm also behind a load balancer - This looks to be the same issue but I don't see a resolution.
forums.limesurvey.org/forum/installation...s-redirected-to-http
Last edit: 3 years 3 months ago by Marcike_247436.
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3 years 3 months ago #209828 by Marcike_247436
Replied by Marcike_247436 on topic 404 error when saving
This is an Akamai problem for those that encounter it. Ask the admin in charge to review the logs and see what's being blocked.
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