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problem: Invalid default template directory

  • FSF1967
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3 years 7 months ago - 3 years 7 months ago #204885 by FSF1967
Hi everybody,


I have been using the program for more than 3 years without any worries, but now i have one big problem:

I updated my server last month (debian 9 to debian 10) and upgrade limesurvey to version 4.3.5+200721

I can access without any problems to my web admin space, but when I want to visualize one survey via the web admin space or via direct http link i have this message:

500 : internal server error
Invalid default template directory

How can i solve this problem?

In advance thank you very much

Greetings
Last edit: 3 years 7 months ago by FSF1967.
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  • holch
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3 years 7 months ago #204897 by holch
Unfortunately LS 4.x has still a lot of issues, this might be one of them.

I currently can not recommend LS 4.x for production yet. Stay with LS 3.x. Unfortunately, you can't easily "downgrade" and you also can't export your surveys from LS 4 and import it into LS 3.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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3 years 7 months ago - 3 years 7 months ago #204931 by Minus
Not that

I trusted the system to update limesurvey....fortunately that I have a backup that dates back to before the update...

so I’m back on the version 2.67.3+170728, debian 10 and php 5.6.33-0


what is the most recent version of limesurvey and php that I can install and use?
Last edit: 3 years 7 months ago by Minus.
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  • tammo
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3 years 7 months ago #204938 by tammo
We use version 3.x on PHP 7.3 and we are very happy with that.

Tammo


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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  • FSF1967
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3 years 7 months ago - 3 years 7 months ago #205009 by FSF1967
Replied by FSF1967 on topic problem: Invalid default template directory
Thank you

So I’m gonna upgrade limesurvey to V3 and php to 7.3
Last edit: 3 years 7 months ago by FSF1967.
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