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Where is the survey menu?

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5 years 2 months ago #201801 by anderswt
Hi,

I cannot find "Survey Menu" !? after installing the new 4.

I can create and edit a survey but only edit general setting and text information. There is button to the right in the list of surveys.

But where is the access to questions and groups? The manual says: "Under the Settings tab, the survey options and survey menu can be found" but I cant see any Settings tab not survey menu?!

/Anders
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5 years 2 months ago #201805 by Joffm
Replied by Joffm on topic Where is the survey menu?
Hi, Anders,
please provide a screenshot.
And which exact version of 4.x?

It should look like this.


Joffm

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Not because they are worthless, but because they are priceless
The following user(s) said Thank You: DenisChenu
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5 years 2 months ago #201812 by anderswt
Replied by anderswt on topic Where is the survey menu?
Hi , Its Version 4.3.1 200623
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5 years 2 months ago - 5 years 2 months ago #201818 by Joffm
Replied by Joffm on topic Where is the survey menu?
Okay, the first screenshot is fine.

The second...? Yes, you're right, something important is missing.

I will install the version (though I still do not use 4.x.) to have a look.

Joffm


As promised, I installed and got this.
Tested in Chrome.

Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 5 years 2 months ago by Joffm.
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5 years 2 months ago #201831 by DenisChenu
Maybe you need to cleanup local cache.

Can you activate console ? (F12) and check if you have error.

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5 years 2 months ago #201838 by asilbering
Hi,

I am having a similar problem, but the system has not been updated lately, as far as I can tell.

When I try to create a new survey either by import, copy or from scratch, I get 4 green dots in the place of the survey menu.

See attached screen shot for the weird behaviour and one with the specs of the system I am working with.

The weird thing is that older surveys seem to work fine.
I thought this could be related to a space limit on the server or similar, but erasing some old surveys did not help either.

Any help would be very welcome.

Thanks in advance.

Best regards,

Ana
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5 years 2 months ago #201839 by tpartner
Replied by tpartner on topic Where is the survey menu?
What browser are you using? Can you try a different one?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 2 months ago #201840 by asilbering
Hi!
Thanks for the quick reply.
Problem solved! It was Firefox specific and disappeared after clearing the cache and cookies.
Thanks a lot !!
Best,
Ana
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5 years 2 months ago #201849 by DenisChenu

asilbering wrote: Hi!
Problem solved! It was Firefox specific and disappeared after clearing the cache and cookies.

Not exactly : it was an LimeSurvey issue

github.com/LimeSurvey/LimeSurvey/commit/...30bc301f8eb00a8d9f91
bugs.limesurvey.org/view.php?id=15063

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5 years 2 months ago #201850 by anderswt
Replied by anderswt on topic Where is the survey menu?
Oki, Ive tried Forefox, Safari, and Chrome, same problem, even when clearing cache.

Is this problem solved in a newer release?

github.com/LimeSurvey/LimeSurvey/commit/...30bc301f8eb00a8d9f91
bugs.limesurvey.org/view.php?id=15063
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5 years 2 months ago #201855 by DenisChenu

anderswt wrote: Oki, Ive tried Forefox, Safari, and Chrome, same problem, even when clearing cache.

Then it's another issue .

Check console.log (F12)

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5 years 2 months ago #201858 by anderswt
Replied by anderswt on topic Where is the survey menu?
oki.

When listing the Survey the following error appear:

Loading failed for the <script> with source “https://www.workem.org/limesurvey/tmp/assets/d2f2d4a6/build.min/js/adminsidepanel.js”. listsurveys:55:1

unreachable code after return statementlistActions.js:311:4


When clicking on particular survey the following errors appear:

Loading failed for the <script> with source “https://www.workem.org/limesurvey/tmp/assets/d2f2d4a6/build.min/js/adminsidepanel.js”. 748124:59:1

Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. jquery-3.5.1.min.js:2:81419
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5 years 2 months ago #201866 by DenisChenu
404 issue on asset …

Try
1. Try "reset asset" in General settings


If it don't work
try
2. Set debug=2 in config.php

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5 years 2 months ago #201870 by anderswt
Replied by anderswt on topic Where is the survey menu?
Aah, Reset Asset worked, thanks for the survey menu!

But not for the home/frontpage where the survey, after activation, is not shown.


"The following surveys are available:

Please contact Administrator ( anderswt@dsv.su.se ) for further assistance. "
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5 years 2 months ago #201871 by DenisChenu

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The following user(s) said Thank You: holch
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