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can not get "bounce tracking system" to work
- edv
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3 years 9 months ago #201786
by edv
can not get "bounce tracking system" to work was created by edv
Hello,
i have a fresh install of LS 4.3.1 on a Debian system where i can not get the bounce tracking system to work.
I followed manual.limesurvey.org/email_bounce_tracking_system but had no success.
I have php7.3.14 installed. The php-imap module is enabled.
I use postfix and courier (imap + pop3).
I have configured the e-mail address of an local user (which exists...) as bounce address in both, the global config and at a test survey.
If i use broken mail addresses for tests the bounce messages are coming to the users mailbox.
courier works on 127.0.0.1:110 (pop) and 127.0.0.1:143 (imap). I can verify its working, telneting to on of the ports and giving the necessary commands (user, pass...)
All OK.
The courier installation is only for Limesurvey, only one user, only for bounce tracking.
The bounce messages are there in the users Maildir, but LS dont want to read it.
When i try to use it on the survey (start bounce processing), nothing happens.
Even when i use a false password or such. No reaction, no messages.
When i look at the ports 110 / 143, there is no traffic, not a single packet.
(Imap and Pop are only on the local machine, so i dont need any ssl or such)
Can anyone help here? Any advice?
regards
edv
i have a fresh install of LS 4.3.1 on a Debian system where i can not get the bounce tracking system to work.
I followed manual.limesurvey.org/email_bounce_tracking_system but had no success.
I have php7.3.14 installed. The php-imap module is enabled.
I use postfix and courier (imap + pop3).
I have configured the e-mail address of an local user (which exists...) as bounce address in both, the global config and at a test survey.
If i use broken mail addresses for tests the bounce messages are coming to the users mailbox.
courier works on 127.0.0.1:110 (pop) and 127.0.0.1:143 (imap). I can verify its working, telneting to on of the ports and giving the necessary commands (user, pass...)
All OK.
The courier installation is only for Limesurvey, only one user, only for bounce tracking.
The bounce messages are there in the users Maildir, but LS dont want to read it.
When i try to use it on the survey (start bounce processing), nothing happens.
Even when i use a false password or such. No reaction, no messages.
When i look at the ports 110 / 143, there is no traffic, not a single packet.
(Imap and Pop are only on the local machine, so i dont need any ssl or such)
Can anyone help here? Any advice?
regards
edv
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- Klangreich
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3 years 9 months ago #202048
by Klangreich
Replied by Klangreich on topic can not get "bounce tracking system" to work
I can copy that behaviour on my limesurvey installation.
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- tpartner
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3 years 9 months ago #202050
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic can not get "bounce tracking system" to work
Please submit a bug report.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- Klangreich
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3 years 9 months ago #202054
by Klangreich
Replied by Klangreich on topic can not get "bounce tracking system" to work
Seems like the bug report already exists:
bugs.limesurvey.org/view.php?id=16269
bugs.limesurvey.org/view.php?id=16269
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- edv
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3 years 9 months ago #202055
by edv
Replied by edv on topic can not get "bounce tracking system" to work
Yes. I already filed a bug report.
The following user(s) said Thank You: DenisChenu
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- holch
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3 years 9 months ago #202061
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic can not get "bounce tracking system" to work
Then comment on it. The more activity it gets, the higher the chances that the developers will have a look at it quickly.Seems like the bug report already exists:
bugs.limesurvey.org/view.php?id=16269
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
The topic has been locked.