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no installation page at example.com when installing in Ubuntu 18.04

  • heeringa11
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4 years 8 months ago #201347 by heeringa11
I tried to install LimeSurvey locally in Ubuntu 18.04 and strictly followed the instructions given at: websiteforstudents.com/install-limesurve...mariadb-and-php-7-2/

At https://localhost/ I get the Apache2 Ubuntu Default Page.
At https://localhost/phpinfo.php I get the PHP default test page


Instead of:
wget download.limesurvey.org/latest-stable-re...3.14.3+180809.tar.gz
tar -xvzf limesurvey3.14.3+180809.tar.gz

I ran:
wget download.limesurvey.org/lts-releases/lim....22.20+200617.tar.gz
tar -xvzf limesurvey3.22.20+200617.tar.gz


After having enabled the LimeSurvey Site and Rewrite Module, the LimeSurvey installation page should be found at:

example.com/

But this does not happen, I got a website with the message:


---
Example Domain

This domain is for use in illustrative examples in documents. You may use this domain in literature without prior coordination or asking for permission.

More information...
---

Can you tell why the installation page does not show up?
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  • holch
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4 years 8 months ago - 4 years 8 months ago #201360 by holch
In which folder were you when you ran
Code:
wget download.limesurvey.org/lts-releases/lim....22.20+200617.tar.gz
tar -xvzf limesurvey3.22.20+200617.tar.gz

In the provided link there is this line of code:
Code:
sudo mv limesurvey /var/www/html/limesurvey

Did you follow this? If so, Limesurvey is installed into the subfolder "limesurvey".

So to access Limesurvey it would be example.com/limesurvey/

Depending on how you unpacked it, it might be actually within another folder within this /limesurvey/ folder.

Look at your folder structure.

Or you made a mistake here:
Code:
<VirtualHost *:80>
     ServerAdmin admin@example.com
     DocumentRoot /var/www/html/limesurvey
     ServerName example.com
 
     <Directory /var/www/html/limesurvey/>
          Options FollowSymlinks
          AllowOverride All
          Require all granted
     </Directory>
 
     ErrorLog ${APACHE_LOG_DIR}/error.log
     CustomLog ${APACHE_LOG_DIR}/access.log combined
 
</VirtualHost>

This is where the tutorial configures the Domain example.com to the folder "/var/www/html/limesurvey" on your server.

And I hope you don't actually use "example.com", but rather your domain, right? ;-) (you never know...)

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 4 years 8 months ago by holch.
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4 years 8 months ago #201361 by holch

---
Example Domain

This domain is for use in illustrative examples in documents. You may use this domain in literature without prior coordination or asking for permission.

More information...
---


Just looked at example.com and YOU DID use Example.com!!!!!

Of course you can't use example.com, it is not your domain. This is just a placeholder for your own domain. You need to purchase a domain and redirect it to your server.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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  • heeringa11
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4 years 8 months ago #201365 by heeringa11
Thanks, you brought me on the right track.
I am running LimeSurvey locally, so the site was found at:
https://localhost/limesurvey/
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