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  • Franciscoperez
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3 years 9 months ago #201013 by Franciscoperez
Next buttom was created by Franciscoperez
Hi, I'm new on this. I was running my survey but the "next" buttom does not work, I get stucked in the welcome page (the same for all my surveys). One hour before I ran it, I changed my domain name, maybe that was the issue why this does not move on. Please, how can i fix it up?
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  • holch
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3 years 9 months ago #201062 by holch
Replied by holch on topic Next buttom
It is almost impossible to help with the description and with no access to your survey or without a LSS support and without the version of LS that you are running.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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3 years 9 months ago #201459 by cdorin
Replied by cdorin on topic Next buttom
Can you check if the background / logo is disabled in the theme of the survey? If enabled, make sure a file is selected from the dropdown menu. (check also themes from global settings)

Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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  • tpartner
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3 years 9 months ago #201492 by tpartner
Replied by tpartner on topic Next buttom

cdorin wrote: Can you check if the background / logo is disabled in the theme of the survey? If enabled, make sure a file is selected from the dropdown menu. (check also themes from global settings)

What would that have to do with the "Next" button?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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3 years 9 months ago - 3 years 9 months ago #201496 by cdorin
Replied by cdorin on topic Next buttom
I guess it is the "Start" button from what I see in the explanation of the forum post.

Haven't documented it a lot, but there were some users reporting similar behaviour in the past. At a quick look, I was observing in each case that the logo/background file theme options were enabled, but no files were selected for any of the two.

LE: After disabling the two theme options / selecting for each option a file, the "start" button works.

Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Last edit: 3 years 9 months ago by cdorin. Reason: additional info
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  • DenisChenu
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3 years 9 months ago #201498 by DenisChenu
Replied by DenisChenu on topic Next buttom

cdorin wrote: Haven't documented it a lot, but there were some users reporting similar behaviour in the past. At a quick look, I was observing in each case that the logo/background file theme options were enabled, but no files were selected for any of the two.

Please : report an issue :D

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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3 years 9 months ago #201499 by cdorin
Replied by cdorin on topic Next buttom
I will :)) - was just curious to know the version used by the user to double check.

Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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