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impossible to send invitations

  • nick2020
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5 years 6 days ago #194291 by nick2020
impossible to send invitations was created by nick2020
hello
I'm testing a survey. I've created a participant but each time I want to test email invitations,
I get this error

Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:

having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left

help please
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  • Joffm
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5 years 5 days ago #194293 by Joffm
Replied by Joffm on topic impossible to send invitations
Hi,
without knowing your version of LimeSurvey it's always difficult to answer

But see here:
www.limesurvey.org/forum/installation-a-...not-send-invitations

Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
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  • nick2020
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5 years 5 days ago #194295 by nick2020
Replied by nick2020 on topic impossible to send invitations
Version 4.1.2+200210
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  • tpartner
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5 years 5 days ago - 5 years 5 days ago #194296 by tpartner
Replied by tpartner on topic impossible to send invitations
Did you check the link Joffm provided?

Ensure that the email status is set to "OK" for all tokens.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last edit: 5 years 5 days ago by tpartner.
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  • nick2020
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5 years 5 days ago #194297 by nick2020
Replied by nick2020 on topic impossible to send invitations
so, what should I do?
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5 years 5 days ago #194298 by nick2020
Replied by nick2020 on topic impossible to send invitations
yes, that was the problem
now I can send the invitations
is there a bulk option to correct this bug?
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  • tpartner
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5 years 5 days ago #194299 by tpartner
Replied by tpartner on topic impossible to send invitations
Export the participants list, edit the resulting CSV file (in Libre Office Calc) and re-import the list.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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