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impossible to send invitations

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5 years 6 months ago #194291 by nick2020
hello
I'm testing a survey. I've created a participant but each time I want to test email invitations,
I get this error

Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:

having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left

help please
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5 years 6 months ago #194293 by Joffm
Hi,
without knowing your version of LimeSurvey it's always difficult to answer

But see here:
www.limesurvey.org/forum/installation-a-...not-send-invitations

Joffm

Volunteers are not paid.
Not because they are worthless, but because they are priceless
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5 years 6 months ago #194295 by nick2020
Version 4.1.2+200210
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5 years 6 months ago - 5 years 6 months ago #194296 by tpartner
Did you check the link Joffm provided?

Ensure that the email status is set to "OK" for all tokens.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last edit: 5 years 6 months ago by tpartner.
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5 years 6 months ago #194297 by nick2020
so, what should I do?
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5 years 6 months ago #194298 by nick2020
yes, that was the problem
now I can send the invitations
is there a bulk option to correct this bug?
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5 years 6 months ago #194299 by tpartner
Export the participants list, edit the resulting CSV file (in Libre Office Calc) and re-import the list.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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