What I have done
1. I have a valid survey
2. I have a group
3. I have questions
4. I have participants (I have tried by adding new participants and by uploading from a csv file)
5. I have generated access codes for all the participants
6. If I run "Execute Survey" the option goes smoothly, therefore, I have completed all the steps till run the statistics.
But, when I have selected participants to send de invitations I am getting the following error:
"There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left"
jrcscarrillo wrote: What I have done
1. I have a valid survey
2. I have a group
3. I have questions
4. I have participants (I have tried by adding new participants and by uploading from a csv file)
5. I have generated access codes for all the participants
6. If I run "Execute Survey" the option goes smoothly, therefore, I have completed all the steps till run the statistics.
But, when I have selected participants to send de invitations I am getting the following error:
"There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left"
Was there ever a reply to this? I am having the exact same problem and I do not know how to overcome it.
