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Can't sign in. No screen to enter username and password on admin page.

  • murat_aksit
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5 years 5 months ago #189067 by murat_aksit
Can't sign in. No screen to enter username and password on admin page. was created by murat_aksit
Hi,


Can't sign in. No screen to enter username and password on admin page.

it looks this find attached.


Can you help me!

Regards
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  • tpartner
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5 years 5 months ago #189070 by tpartner
Replied by tpartner on topic Can't sign in. No screen to enter username and password on admin page.
What LimeSurvey version?

Did you try a different browser or device?
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 5 months ago #189074 by murat_aksit
Replied by murat_aksit on topic Can't sign in. No screen to enter username and password on admin page.
Version: 4.0.0-RC3


tried different browsers and computers. I can not login

I reinstalled the same version on a different server. I was sign in. but when I replaced the database information in config.php with the information of the other version, it was still the same. I could not sign in.

I have a research. I need to reach the data and ı cant sign in. That do not know how to use phpmyadmin.
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  • DenisChenu
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5 years 5 months ago #189075 by DenisChenu
Replied by DenisChenu on topic Can't sign in. No screen to enter username and password on admin page.
Release Candidate version must never be used in production …

Currentlky : need to track the issue directly with PHP hack.
No ay to fix it on forum.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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  • holch
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5 years 5 months ago #189087 by holch
Replied by holch on topic Can't sign in. No screen to enter username and password on admin page.
As Denis said: 4.0.0-RC3 stands for Release Candidate. It is not yet considered stable. You should not use a release candidate for production work.

I have a research. I need to reach the data and ı cant sign in.


So based on this, I assume that you have created a survey in 4.0 (unstable) and you have started a survey and it all worked fine. Then it stopped working? Or are you still in the starting phase?

What is strange is that it works with the other setup, so I assume that there is a problem with this specific database.

I would install the latest 3.x version and see if that works.

And again: NEVER use an unstable version of ANY software for production.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: DenisChenu
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