Data loss does not understand the reason

More
11 months 2 weeks ago #187000 by nickjonson
I don't remember if I deleted it wrongly, but today when I checked my data, there was no data left on LimeSurvay. I do not remember if I deleted them or failed. I am very sad. No more backups

Please Log in to join the conversation.

LimeSurvey Partners
More
11 months 2 weeks ago #187002 by DenisChenu
And ?

Backup can (or must) be done by your hoster.
If you host yourself : best is to create a backup system.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.

Please Log in to join the conversation.

More
11 months 2 weeks ago - 11 months 2 weeks ago #187011 by cdorin
Unfortunately, we cannot do that much if the data has been deleted by your hosting provided. Please contact him and see if he/she has any backup.
In case you are unhappy with the current hosting services, you may always choose another one :).
If you run professional surveys, please choose carefully the right provider.
Last edit: 11 months 2 weeks ago by cdorin.

Please Log in to join the conversation.

More
11 months 2 weeks ago #187056 by holch
Sad to hear. I assume you are not hosted on the SaaS service provided by Limesurvey GmbH.

Now how can you not remember if you deleted or not all answers?

Either you did something, or you didn't. Those answers don't just disappear. So if you did not delete them manually in the LS backend and you did not fiddle with the database, check with your host if they did something to your installation.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now