- Posts: 1
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Data loss does not understand the reason
- nickjonson
- Topic Author
- Offline
- New Member
Less
More
4 years 8 months ago #187000
by nickjonson
Data loss does not understand the reason was created by nickjonson
I don't remember if I deleted it wrongly, but today when I checked my data, there was no data left on LimeSurvay. I do not remember if I deleted them or failed. I am very sad. No more backups
The topic has been locked.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13935
- Thank you received: 2551
4 years 8 months ago #187002
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Data loss does not understand the reason
And ?
Backup can (or must) be done by your hoster.
If you host yourself : best is to create a backup system.
Backup can (or must) be done by your hoster.
If you host yourself : best is to create a backup system.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- cdorin
- Offline
- Elite Member
Less
More
- Posts: 234
- Thank you received: 40
4 years 8 months ago - 4 years 8 months ago #187011
by cdorin
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Replied by cdorin on topic Data loss does not understand the reason
Unfortunately, we cannot do that much if the data has been deleted by your hosting provided. Please contact him and see if he/she has any backup.
In case you are unhappy with the current hosting services, you may always choose another one .
If you run professional surveys, please choose carefully the right provider.
In case you are unhappy with the current hosting services, you may always choose another one .
If you run professional surveys, please choose carefully the right provider.
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Last edit: 4 years 8 months ago by cdorin.
The topic has been locked.
- holch
- Away
- LimeSurvey Community Team
Less
More
- Posts: 11757
- Thank you received: 2753
4 years 8 months ago #187056
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Data loss does not understand the reason
Sad to hear. I assume you are not hosted on the SaaS service provided by Limesurvey GmbH.
Now how can you not remember if you deleted or not all answers?
Either you did something, or you didn't. Those answers don't just disappear. So if you did not delete them manually in the LS backend and you did not fiddle with the database, check with your host if they did something to your installation.
Now how can you not remember if you deleted or not all answers?
Either you did something, or you didn't. Those answers don't just disappear. So if you did not delete them manually in the LS backend and you did not fiddle with the database, check with your host if they did something to your installation.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.