recursively looping page load

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2 years 11 months ago #179726 by duvemyster
Yesterday I ran comfort update from version 3.15.6+190108 to 3.15.7+190124. Today some unusual behavior was identified on that installation, though all is working properly on another installation in the same environment that had been updated to 3.15.7+190124 several days before.

1. When a new survey is created (Create a new survey > enter survey name > Save), the save button goes inactive but no action follows. The page just sits there and the new survey isn't created. However, the copy survey action still works as normal.
2. When a question is attempted to be edited (Structure > select question > Edit), instead of Display, Logic, Other, and Statistics loading on the bottom right, the entire page seems to load again in that same area (screenshot attached). There is a momentary pause, and then the load continues in a loop.

Any recommendations on how to sort things back out on this installation?
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2 years 11 months ago - 2 years 11 months ago #179728 by DenisChenu
Just tested on Firefox and Chromium with 3.15.7/github : seems OK.

About 2 : you are the second one to report this issue : can you report the issue at mantis ?

And can you check if Global settings/general/Clear assets fix the issue ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
Last edit: 2 years 11 months ago by DenisChenu. Reason: Global settings/general/Clear assets
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2 years 11 months ago #179733 by jelo
Replied by jelo on topic recursively looping page load
Release 3.15.7+ was released at two times with one fix different.

On Jan 22, 2019 with the wrong description "Release 3.15.6+190108".
Then again on Jan 24, 2019 with the correct description Release 3.15.7+190124.

3.15.7 was released on 22. Jan.
3.15.7 with one commit more was released on 24. Jan.



When everybody is comparing installations based on the version string there might is a difference.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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2 years 11 months ago #179750 by duvemyster
Clearing the asset cache did indeed fixed both issues. Thanks! (Please relay this to the other user that reported 2.)

FYI, clearing the asset cache also led to:
* 504 Gateway Time-out. The server didn't respond in time.
* And the number in parenthesis after "Clear assets cache:" increased from (1) to (2).

That was actually my first gut instinct to try, but I cleared the asset cache on a test installation (which did not have these issues) first just because I had not used it before. But at the time I had hesitated to run it on the production server after the timeout and the increase in number.

What does the number mean that is next to "Clear asset cache"?
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2 years 11 months ago #179758 by DenisChenu
The number i the number you click on Clear asset cache.

Strangely : this must be automatically resetted when update a version

About 504 : yes it take time to redo all assets, but it take time one time

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
The following user(s) said Thank You: duvemyster
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