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Ranking question causing system hang...
- edit4ever
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5 years 3 months ago #179220
by edit4ever
Replied by edit4ever on topic Ranking question causing system hang...
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- DenisChenu
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5 years 3 months ago #179232
by DenisChenu
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Replied by DenisChenu on topic Ranking question causing system hang...
Yes, but it's not loaded …
Can you check with vanilla template ?
Can you check with vanilla template ?
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5 years 3 months ago #179257
by edit4ever
Replied by edit4ever on topic Ranking question causing system hang...
Switched to vanilla - same issue...slightly different console error:
Code:
lslog.js:200 LSLOG TypeError: Cannot read property 'max' of undefined at LEMval292 (<anonymous>:826:2789) at LEMrel292 (<anonymous>:815:3) at ExprMgr_process_relevance_and_tailoring (<anonymous>:22:3) at checkconditions (survey_runtime.js:128) at HTMLDocument.<anonymous> (survey_runtime.js:23) at HTMLDocument.dispatch (jquery-3.1.1.min.js:3) at HTMLDocument.q.handle (jquery-3.1.1.min.js:3) at pjax.js:420 at module.exports (pjax.js:465) at pjax.js:412
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- Mazi
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5 years 1 week ago - 5 years 1 week ago #183500
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Ranking question causing system hang...
We are currently facing a very similar issue with the latest Version 3.17.2+190408. At one server the ranking.js and ranking.css is not loaded while on another system with the exact same version and test survey it runs fine.
Did you find any explanation for the file not being loaded? My guess is some proxy preventing those files to load but that is just a rough guess.
The issue shows up with all templates we tested and only after a recent update (3.15 to 3.17 if I remember correctly).
Did you find any explanation for the file not being loaded? My guess is some proxy preventing those files to load but that is just a rough guess.
The issue shows up with all templates we tested and only after a recent update (3.15 to 3.17 if I remember correctly).
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Last edit: 5 years 1 week ago by Mazi.
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5 years 1 week ago #183503
by DenisChenu
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Replied by DenisChenu on topic Ranking question causing system hang...
Ajax mode ?
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5 years 6 days ago #183524
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Ranking question causing system hang...
Ajax mode was my guess as well but turning it off made no difference.
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
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5 years 5 days ago #183532
by DenisChenu
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Replied by DenisChenu on topic Ranking question causing system hang...
And set config to 0 and 2 ?
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- Mazi
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5 years 3 days ago #183596
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Ranking question causing system hang...
I can't test debug mode since I can only access Limesurvey at that system. Why would it make a difference? Because of loading data from assets? I already tried clearing the asset cache.
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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5 years 3 days ago #183610
by DenisChenu
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Replied by DenisChenu on topic Ranking question causing system hang...
Yes, just an idea.
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5 years 3 days ago #183616
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Ranking question causing system hang...
Was this reproduced with different surveys? E.g. a clean simple 3-4 item ranking question only?
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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5 years 3 days ago #183618
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Ranking question causing system hang...
Maybe we need a button for super-admins to set debug in the GUI.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 2 days ago #183646
by DenisChenu
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Replied by DenisChenu on topic Ranking question causing system hang...
Since @Mazi answer to an 4 month old topic, maybe we need a real screenshot of console …
Maybe @Mazi issue are not related to original issue …
Maybe @Mazi issue are not related to original issue …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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