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Survey does not work with safari browser

  • zoe123
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6 years 7 months ago - 6 years 7 months ago #170682 by zoe123
Survey does not work with safari browser was created by zoe123
Hello Limesurvey Experts

My survey is not opening correctly with my safari browser anymore. I activated it, copy-pasted the link and when I try to click through it myself its not working anymore. The first page is opening, but there is no text and no buttons to click.
In preview everything is still working. And with a google chrome browser it is working as well.
What could be the problem? Because a couple of days ago-everything worked fine.
Is it my Computer? Do I have to change any settings?

I am using Limesurvey Version 2.06lts Build 160524

And Safari Version 9.0.3 (11601.4.4)
on a Mac Version 10.11.3

I am very thankful for any help

Greetings
Last edit: 6 years 7 months ago by zoe123.
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  • DenisChenu
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6 years 7 months ago #170685 by DenisChenu
Replied by DenisChenu on topic Survey does not work with safari browser
Do you try with newtest=Y in the url ?

Or maybe, restart you mac …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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  • zoe123
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6 years 7 months ago - 6 years 7 months ago #170689 by zoe123
Replied by zoe123 on topic Survey does not work with safari browser
What do you mean with "newtest=Y in the url"? What do I have to do?
I tried restart already but it is unfortunately not changing anything.

And I have the Cookies settings switched off (if that matters at all?)
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Last edit: 6 years 7 months ago by zoe123.
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  • markusfluer
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6 years 7 months ago #170697 by markusfluer
Replied by markusfluer on topic Survey does not work with safari browser
This looks a lot like an issue with the theme and Safari.
Also 2.06 is pretty old now. We do not support that version actively anymore.
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6 years 7 months ago #170698 by jelo
Replied by jelo on topic Survey does not work with safari browser

markusfluer wrote: This looks a lot like an issue with the theme and Safari.
Also 2.06 is pretty old now. We do not support that version actively anymore.

How is LTS defined for LimeSurvey? A issue with a browser is not an issue in terms of LTS?
Or is the build 160524 the issue?
Fixed in newer builds of LTS?
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • DenisChenu
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6 years 7 months ago #170761 by DenisChenu
Replied by DenisChenu on topic Survey does not work with safari browser
About theme : did you test with default theme ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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  • holch
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6 years 7 months ago #171265 by holch
Replied by holch on topic Survey does not work with safari browser
The question is: is the LTS over by now? And as far as I know it is, because they stated that now only 3.x is supported.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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  • zoe123
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6 years 7 months ago #171286 by zoe123
Replied by zoe123 on topic Survey does not work with safari browser
Hey
It suddenly worked again. I don`t know why because I did not change any settings on the safari browser or limesurvey.
Thanks for your help!
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