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manully updating from 2.65 to 3.7.3

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7 years 3 months ago #168858 by milSurveyDev2018
I need to update LS but am not able to use comfort update in production environment. The prod instance is modified and has survey tables. When I attempt to install a new LS instance and use an existing database which should update the existing database; the installation process returns and error stating that the database name is incorrect. Any ideas as to why the update process does not work on a new install using an existing populated database?

Any help would be useful, as I have had no luck with the outdated and confusing documentation manual.
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7 years 3 months ago #168920 by holch
Well, are you using the correct database name?

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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