Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

"You are not authorised to view this resource." error from LimeSurvey.org search

  • nh905
  • nh905's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
7 years 2 months ago #161253 by nh905
If I use the Search feature at the upper right of LimeSurvey.org and hit Enter, I get the error "You are not authorised to view this resource." If I wait a bit before hitting Enter, I get a pop-up list of search results that I can click on. However, the list is not scrollable. I have seen this on both Chrome and Microsoft Edge.

Regards, Norbert
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
7 years 2 months ago #161255 by holch
Chances that the person responsible for the website sees it here is not very high. You have better chances creating a bug report. There is a section "website" in the bug tracker.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The topic has been locked.
  • nh905
  • nh905's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
7 years 2 months ago #161260 by nh905
@holch, thanks - created issue 12987. Maybe it is just a problem with my registration.
The topic has been locked.
  • ollehar
  • ollehar's Avatar
  • Offline
  • LimeSurvey GmbH Employee
  • LimeSurvey GmbH Employee
More
7 years 2 months ago - 7 years 2 months ago #161267 by ollehar
We do, in fact, read the forum, too. :) Thanks for reporting.
Last edit: 7 years 2 months ago by ollehar.
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
7 years 2 months ago #161274 by holch
Yes, you do. But there are busy times where it takes quite long until someone from the GmbH shows up and answers. Thus the recommendation to create a bug report, because this is usually more effective, from my experience.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The topic has been locked.
Moderators: holchtpartner

Lime-years ahead

Online-surveys for every purse and purpose