Hi,

We have a fresh install of limesurvey on an RHEL server with MariaDB 5.5, PHP 7.1.2.

The front end displays but, the admin screen is white after installation, we have tried debug=1 and debug=2 in the config file but nothing is being output to the screen.

The NGINX log shows that files in tmp/assets/* are unavailable:

2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/cbcf2115/css/font-awesome.min.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/cbcf2115/css/font-awesome.min.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "

2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/fa5af5c8/css/bootstrap.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/fa5af5c8/css/bootstrap.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "

2017/10/25 16:27:02 [error] 11067#11067: *316 open() "/app/www/limesurvey/tmp/assets/fa5af5c8/css/yiistrap.css" failed (2: No such file or directory), client: 180.90.2.5, server: example.com, request: "GET /tmp/assets/fa5af5c8/css/yiistrap.css HTTP/1.1", host: "example.com", referrer: " example.com/index.php?r=admin/authentication/sa/login "


We have set the limesurvey/tmp/* folders to be writeable, /tmp/assets/fa5af5c8 exists but is empty.

Please help!

Thanks in advance

Paul

Hi Paul,

could you check in the first place if the files exist or not in the tmp directory?

Hi Louis

The folders exist but are empty - the js/css files are not present there

thanks
Paul

the operation of copying the files is made by the Yii Framework itself, so it's not a problem related to LimeSurvey.

I bet on a server configuration problem, most probably SE Linux:
access.redhat.com/documentation/en-US/Re...rity-Enhanced_Linux/

Hi Louis

SELinux was already disabled, so...

We deleted the installation and downloaded/installed the zip archive instead of the gz one. An installation from this download proceded trouble-free.

thanks

Paul