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Email not sent to new user

  • holch
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6 years 2 months ago - 6 years 2 months ago #178564 by holch
Replied by holch on topic Email not sent to new user
So you tried this in Gmail?

Then I went to here: www.google.com/settings/security/lesssecureapps and changed the settng to ON.


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Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 6 years 2 months ago by holch.
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6 years 2 months ago #178704 by hmd_bakhshi
Replied by hmd_bakhshi on topic Email not sent to new user
yes. I tried it, but doesn't solve my problem!
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  • holch
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6 years 2 months ago #178734 by holch
Replied by holch on topic Email not sent to new user
When it comes to problems with emails, experience here in the forum has shown, that the problem was mostly with the email server or the email settings. Otherwise we would have a lot of complaints here in the forum, if there was something wrong with the email functions of Limesurvey. So you will need to try with different email accounts (always go for SMTP) and see if one works, then check what is different with this email account than with the others. As we have no access to your server installation, there is very little we can do here in the forum, besides the hints we already gave.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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  • elissa
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6 years 1 month ago #179038 by elissa
Replied by elissa on topic Email not sent to new user
Hi, there is a setting for this in Participants settings - Send confirmation emails.
Regards

Elzbieta Lesinska
LS voluntary Polish translator and supervisor
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6 years 1 month ago #179341 by Philip2019
Replied by Philip2019 on topic Email not sent to new user
I am getting the same issue.
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