As you know, when deactivating a survey the answers are saved in a table "lime_old ........."
When activating the survey again (without changing anything in it), we have the possibility to import the responses from the table where they were saved when deactivated.
In our case, when clicking on the button, and after a long time with: "waiting for server.domain.com" in the browser, the following appears:
The server.domain.com page does not work
The server.domain.com page can not process this request now.
HTTP ERROR 500
That is, the form for selecting the table does not even appear. I have been looking inside the code and the error comes from dataentry.php. It looks bug, but I can not find information to confirm my suspicions.
I do not know since when it's happening. It was upgraded to version 2.00 in 2014 and in the summer of 2015 the system was changed (from OpenSuse to Centos).
No user had complained so far and honestly, I had not tried that option (or I do not remember).
Thank you very much.
Well, this version is quite old and not supported anymore. If it should be a bug, it is either fixed in a newer version or if not, I don't think it will be fixed for 2.00+ anymore. The version has long been subsituted by other LS versions (e.g. 2.06/2.6 or the newest 2.62).
But my first guess would be that there is some kind of server / php limit you are running into (max vars, memory, execution time, etc.).
Help us to help you!
Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
