Dear community,
I just bought the basic package from limesurvey service and I downloaded limesurvey2.62.0+170124.zip and I unziped it and saved it in Recovery D. Now I want to do my survey but I don't know how and where. I hope somebody can give me some simple and clear advices. Thank you in advance
Please do not post in double: this question has been answered in your other thread.
No need to install if you have purchased the basic package of Limesurvey Professional hosting. The guys at Limesurvey GmbH should have sent you an email with explanations. If you have any further questions on how it works contact them via email or the ticket system. We here in the forum can't really help you with Limesurvey Professional hosting related issues.
Help us to help you!
Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
you don't need to download anything since you bought a SaaS package for a ready to use online service.
As Holch said check your email inbox (including spam box). You should have received some instructions.
In the worst case you can send an email to info][at][limeservice.com (I think still active) as there is no contact info at the following page (only "email this page to a friend" link):
www.limesurvey.org/index.php/services
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. -
Professional support
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Plugins, theme and development
. I don't answer to private message.