Hi,
I plan to upgrade to LS 2.57 (or whatever 2.5X depending on upgrades to come) next february. I currently have a 6-month premium package, with 2.6.2 update (until april 2017).
But of course, as I am up to date with the branch 2.6, when I go to comfort update, no update available! :dry:
So what's the trick to get comfort update from 2.6 to 2.57 ?
Thx

As a subscriber you can open a support ticket here:
www.limesurvey.org/contact-us
It's often just issue with the update server. So you might just wait 1-2 days and try again.

No it's not an update server issue ; same thing for weeks with 3 different LS install (since I moved to 2.6.2).

I'll open a ticket.