I have a german version running, so hopefully the translations match.
After starting the bounce processing I only see an empty popup window with Bounce-Processing as a title and the Abort button.
This will stay open for ever without anything happening.

These are the error messages from the Safari console:
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (lime-admin-colors.css.map, line 0) example.com/tmp/assets/5b75ae69/css/lime...colors.css.mapFailed to load resource: the server responded with a status of 404 (Not Found)
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (129945, line 0) example.com/index.php/admin/tokens/sa/bo...8cdb0095f457a1b3136c

I do not see any attempts on the mail server that lime survey is trying to log in via imap.

Any great ideas around ?

Thanx a lot

Thomas

Limesurvey version/build?

Sorry, missed the most important part : 2.57.1 (161205)

Maybe your server don't have imap activated.

Set the debug to 2 nd retry or look at your phpinfo

The 404 (Not Found) (lime-admin-colors.css.map is not important

@sachst i update your post : please : don't post adult website link on limesurvey forum ! :woohoo:

I am sorry, it is definitely not an adult page . I just "xxx" the domain name.

IMAP is active :
IMAP c-Client Version 2007f
SSL Support enabled
Kerberos Support enabled

Nevertheless, I tried again right now and it suddenly worked without having changed anything over night.
I love self healing software

Thanks a lot to everybody who tried to help

Thomas

sachst wrote: I am sorry, it is definitely not an adult page . I just "xxx" the domain name.....

Yes, and it's an adult page .

example.org/ and example.com/ are done for this.