symlink(): Cannot create symlink, error code(1314)

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3 years 8 months ago - 3 years 8 months ago #145459 by JamLizzy101
Hi

I'm trying to install LimeSurvey on Windows hosting, but I have stumbled into the following error for installation:-

Internal Server Error
symlink(): Cannot create symlink, error code(1314)

An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you.

It seems permissions based.

There is this function called symlink() in /limesurvey/framework/web/CAssetManager.php on line 243 that seems to be utilizing these folders:-
D:\home\jn-devsite.com\wwwroot\limesurvey\third_party\jquery
D:\home\jn-devsite.com\wwwroot\limesurvey\tmp\assets\bd57646a
D:\home\jn-devsite.com\wwwroot\limesurvey\third_party\jqueryui
D:\home\jn-devsite.com\wwwroot\limesurvey\tmp\assets\bf6dab84
D:\home\jn-devsite.com\wwwroot\limesurvey\third_party\fontawesome
D:\home\jn-devsite.com\wwwroot\limesurvey\tmp\assets\ba340ac4
D:\home\jn-devsite.com\wwwroot\limesurvey\application\extensions\bootstrap
D:\home\jn-devsite.com\wwwroot\limesurvey\tmp\assets\8051338c
D:\home\jn-devsite.com\wwwroot\limesurvey\application\extensions\bootstrap\assets
D:\home\jn-devsite.com\wwwroot\limesurvey\tmp\assets\7559c168


Has anybody encountered this before and does one know how to fix this?
I read up a little on the search engines and they mentioned disabling the LinkAssets option, but am unsure where that is...
Last edit: 3 years 8 months ago by JamLizzy101. Reason: Adding extra info
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3 years 8 months ago #145465 by DenisChenu
? What version did you use ?
Because symling creation was disabled in our stable version (in general).

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
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3 years 8 months ago #145475 by JamLizzy101
Hi

This version is 2.57
I found that the setting for LinkAssets was set to false

I could comment out: symlink($src,$dstDir); on line 243 and it shows the installation, but that's probably going to have dire consequences on this I'm sure...
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3 years 8 months ago - 3 years 8 months ago #145485 by LouisGac
Sorry, on of the dev broke it.

For now, just remove that line (or set it to false):
github.com/LimeSurvey/LimeSurvey/blob/ma..._Application.php#L87

we'll fix it in next release
Last edit: 3 years 8 months ago by LouisGac.
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3 years 8 months ago - 3 years 8 months ago #145491 by DenisChenu
Last edit: 3 years 8 months ago by DenisChenu.
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3 years 8 months ago - 3 years 8 months ago #145492 by LouisGac
yes I've seen that. He just commented and uncommented the same line, so he probably thought he inactivate it, but he didn't :silly:
Last edit: 3 years 8 months ago by LouisGac.
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3 years 8 months ago #145493 by DenisChenu
I put the comment : config.php is done for this.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
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3 years 8 months ago - 3 years 8 months ago #145504 by JamLizzy101
Hi there. You mentioned I should remove a line?
Which line are you referring to?

I also added 'linkAssets'=>false to the following line of code in application\config\internal.php :-

'assetManager' => array(
'excludeFiles' => array("config.xml", "assessment.pstpl", "clearall.pstpl", "completed.pstpl", "endgroup.pstpl", "endpage.pstpl", "groupdescription.pstpl", "load.pstpl", "navigator.pstpl", "printanswers.pstpl", "print_group.pstpl", "print_question.pstpl", "print_survey.pstpl", "privacy.pstpl", "question.pstpl", "register.pstpl", "save.pstpl", "startgroup.pstpl", "startpage.pstpl", "surveylist.pstpl", "survey.pstpl", "welcome.pstpl" ),
'baseUrl' => '/tmp/assets',
'basePath'=> dirname(dirname(dirname(__FILE__))).DIRECTORY_SEPARATOR.'tmp'.DIRECTORY_SEPARATOR.'assets',
),


It didn't work. Should that now be taken out?
Last edit: 3 years 8 months ago by JamLizzy101. Reason: adding extra info
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3 years 8 months ago #145505 by LouisGac
yes we update the code, so the link is no more valid.
Remove this line:
github.com/LimeSurvey/LimeSurvey/blob/11..._Application.php#L87
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3 years 8 months ago #145508 by JamLizzy101
Ok. That definitely had got it working. I can run through the installation now
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