Back to limesurvey.org

Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Graphs not working on Statistics page

  • billydekid
  • billydekid's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 2 months ago - 8 years 2 months ago #145451 by billydekid
Graphs not working on Statistics page was created by billydekid
Hi,
I just installed latest LS 2.57+161202 on Ubuntu 14.04.5 LTS.
On my Statistics page, the graphs is not working, no graphs at all (PDF and HTML output); expert and simple mode.
Even I've set ON at "Show graphs" option in expert mode.

I check the GD library is enabled and no error logs on Apache's log, the tmp and its subdirectories permissions already set to www-data (user & group). The image shown in statistics page is only the canvas images (attached).

Is there any missed configurations or something should be checked?

Thanks,
Attachments:
Last edit: 8 years 2 months ago by billydekid.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Away
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
8 years 2 months ago #145466 by DenisChenu
Replied by DenisChenu on topic Graphs not working on Statistics page
Can you look at your javascript console log if you have error ?

Maybe a bug now. Because , there are some update on graph generation some week ago.

Denis
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
  • LouisGac
  • LouisGac's Avatar
  • New Member
  • New Member
More
8 years 2 months ago #145479 by LouisGac
Replied by LouisGac on topic Graphs not working on Statistics page
also, give a try to other browsers (Firefox, chrome, etc)
The topic has been locked.
  • billydekid
  • billydekid's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 2 months ago #145502 by billydekid
Replied by billydekid on topic Graphs not working on Statistics page
Please find the attached. Suspected to $statistics is undefined.
Also, I already check to other browsers (FF & Chrome) and has the same result.
Attachments:
The topic has been locked.
  • markusfluer
  • markusfluer's Avatar
  • New Member
  • New Member
More
8 years 2 months ago #145506 by markusfluer
Replied by markusfluer on topic Graphs not working on Statistics page
Hi can you create a bug report and attach your .lss file?
Maybe the problem is somewhere else, than in the statistics.
I could not recreate the bug anyhow.
The topic has been locked.
  • billydekid
  • billydekid's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
8 years 2 months ago #145551 by billydekid
Replied by billydekid on topic Graphs not working on Statistics page
Bug report submitted:
bugs.limesurvey.org/view.php?id=11979

Thank you,-
The following user(s) said Thank You: DenisChenu
The topic has been locked.
More
8 years 2 months ago #145554 by Journeym
Replied by Journeym on topic Graphs not working on Statistics page
Actually, got the same problem after an upgrade to Version 2.57.1+161205 from Version 2.50+ Build 160731.I'm running ubuntu 14.04 LTS, php 5.5.9, php5-gd installed.Tried setting permissions, it didnt help. Graphs just doesn't show.Forced to downgrade using snapshot. Failed to get the graphs working on latest stable.
The topic has been locked.
Moderators: holch, tpartner

Lime-years ahead

Online-surveys for every purse and purpose

Pricing & Plans
Get started

Legal

About Us

Open Source