Error after update to version 2.53+161004: /tmp/assets does not exist

5 years 8 months ago #142632 by software
I just performed a manual update to the newest version 2.53+161004. Now when I open my limesurvey installation I receive the following error message:

CAssetManager.basePath "/var/www/limesurvey/tmp/assets" is invalid. Please make sure the directory exists and is writable by the Web server process.

The expected behavior is that limesurvey would display the admin pages to update the database.

I checked the downloaded archive and it does not have a /tmp/assets directory. My old installation did have that directory, but the upgrading instruction did not mention that this directory should be saved when upgrading.

How can I make my installation work again? And where did the upgrade go wrong, is it a faulty archive, instruction, or did I do something wrong?
The topic has been locked.
5 years 8 months ago - 5 years 8 months ago #142656 by Joffm
Hi, lxpert

I just ran into the same issue.
It's easy to correct, if you have access to your LS server.
Just create the folder "assets" in the "tmp" directory.
If not, add the folder in the downloaded LS zip file.

As the name (tmp) indicates, this directory must not be saved while updating.

And create a bug report.

Best regards

Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 5 years 8 months ago by Joffm. Reason: Ergänzung
The topic has been locked.
  • LouisGac
  • LouisGac's Avatar
  • Visitor
  • Visitor
5 years 8 months ago #142659 by LouisGac
yep, create a bug report please. It's very easy to fix.
The topic has been locked.
2 years 2 months ago #195909 by ymca
So now it's OK to delete all the things in the "tmp" folder including the "assets" folder in LimeSurvey 4?

LS Version 4.2+
The topic has been locked.
2 years 2 months ago #195939 by c_schmitz
No, it is not. Just delete the contents of the subfolders, only.

Best regards

Carsten Schmitz
LimeSurvey project leader
The following user(s) said Thank You: ymca
The topic has been locked.

Start now!

Just create your account and start using Limesurvey today.

Register now