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Post Install - No Graphics

  • corallus
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8 years 5 months ago #141725 by corallus
Post Install - No Graphics was created by corallus
I just finished installing limesurvey on my server. Everything seemed to go smoothly.

But now I'm finding that the administrative login screen and screens that follow only show text....no graphics.

I've attached two screenshots to show what I mean. Any ideas....is this a permission issue?

I searched the forum and didn't find anything like this, but please point me in the right direction if it's been covered.

Thanks.
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8 years 5 months ago #141731 by holch
Replied by holch on topic Post Install - No Graphics
Yes, this is clearly a permission problem. If you for example try to open one of the images you get a 403 error.

Forbidden

You don't have permission to access /assessments/tmp/assets/bbd498ec/logo.png on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


Have a look at the installation documentation. There are certain folders where you need to adapt the permissions:
www.limesurvey.org/manual/Installation_FAQ
www.limesurvey.org/manual/Installation
www.limesurvey.org/manual/Installation#S...irectory_permissions
www.limesurvey.org/manual/Troubleshooting

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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8 years 5 months ago #141733 by corallus
Replied by corallus on topic Post Install - No Graphics
Thank you.....

I referenced all those documents in preparing for installation and set permissions accordingly. However, I may need to play around a little more with it until I hit on the right combination.

Regards.
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