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html tags showing up in email

  • sf23103
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9 years 7 months ago - 9 years 7 months ago #125988 by sf23103
html tags showing up in email was created by sf23103
Version: Version 2.06+ Build 150911

I have created an email template, and when I send the email it displays html tags as plain text in the email. I assume this has to do with the headers that are being transmitted. Has anyone else had this issue?

Edit: I noticed if I click to send the email, it displays the email before it goes out and I can see the html tags there too.
Last edit: 9 years 7 months ago by sf23103. Reason: update
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  • holch
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9 years 7 months ago #125991 by holch
Replied by holch on topic html tags showing up in email
Did you check the setting for sending HTML emails?

survey --> Survey settings --> Tokens --> Use HTML format for token emails?

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9 years 7 months ago #125992 by sf23103
Replied by sf23103 on topic html tags showing up in email
Yikes, I didn't see that setting! That worked, thank you!
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