Hi,

I've recently upgraded LS to v. 2.06+ Build 150629 from 2.05.
When I go to the Display responses screen, select several responses and try to delete them with the "Delete selected row" button and confirm I receive the following error "error Status: 'Internal Server Error'. Error code: 500" in the dialog screen.
Nothing happens, but when I refresh the page, I see that the first response has been deleted.

It is almost the same when I try to delete a single response using its button - I do not receive an error, but nothing happens - the response remains on the screen (before it would just disappear). When I refresh the page, the response is no longer there.

What could be the problem?

Hi,

Could you clean you JS cache at the browse screen ?

If it's already done : maybe you can report the bug.

Denis

Hi, DenisChenu,

Thank you for your assistance!
Unfortunately, the suggestion didn't work. I had cleared the cache after the update, but now I tried again at the browse screen. I've tried a different browser and even a different PC - the problem remained.
I have another installation of LS - I've updated it to 150629 and imported a survey from the problematic instance. There I can delete multiple response without a problem.
Could it be something with the database (a have hundreds of surveys on the first LS website, while on the second they are less than 30)?

All the best,
Petar

Hi,

Maybe something with "upload" files or with timing table enabled.

Hi,

Is there a way I can identify the problem?

Try the fix here : github.com/LimeSurvey/LimeSurvey/commit/...9a9464b47102ca0f4f7d

Still the same .

Firstly, I made only the required changes in the three files. I uploaded them and cleared the cache.
It didn't work.
Than I downloaded the whole files from github and tried again to no avail.

Hi,

1st : set debug mode to 2.
2nd : open the javascript console of your browser
3rd: look at console for any error.

Hi,

The javascript console shows the following errors:

"TypeError: can't access dead object Enroller.js:65:7"

"Handler function threw an exception: [Exception... "Component returned failure code: 0x80004002 (NS_NOINTERFACE) [nsIWebProgress.DOMWindow]" nsresult: "0x80004002 (NS_NOINTERFACE)" location: "JS frame :: resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webbrowser.js :: TabActor.prototype._docShellsToWindows/< :: line 1066" data: no]
Stack: TabActor.prototype._docShellsToWindows/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webbrowser.js:1066:11
TabActor.prototype._docShellsToWindows@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webbrowser.js:1063:1
TabActor.prototype._notifyDocShellsUpdate@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webbrowser.js:1089:19
TabActor.prototype._onDocShellCreated/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webbrowser.js:1041:7
makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/DevToolsUtils.js:82:14
Line: 1066, column: 0 DevToolsUtils.js:58:0"

We never have Enroller.js in LimeSurvey : maybe someting added elsewhere.