Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Anomalie lors de l'envoi des mails d'invitation

  • ebr974
  • ebr974's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
3 years 2 months ago #223221 by ebr974
Version de LimeSurvey :  5.2.7+211221 (On Premise)
Utiliser le format HTML pour les courriels aux participants : Oui (Global + Au niveau du questionnaire)
==================
Bonjour,

Je rencontre actuellement une anomalie lors de l'envoi des mails d'invitation.
Tout le processus se passe sans erreurs, mais malheureusement les sondés se retrouvent avec un mail vide et sans sujet.
En analysant la source du mail, on y retrouve la phrase suivante: "This is an HTML-only message. To view it, activate HTML in your email application."

J'ai activé le mode debug au niveau de limesurvey et j'y retrouve cette fameuse phrase qui est déja dans le corps du mail avant même d'arriver au niveau du serveur smtp.
L\'adresse courriel n\'est pas valide :  (From):
SERVER -> CLIENT: 220 xxxx.xxx.fr ESMTP Postfix
...........
..........
...........
CLIENT -> SERVER: X-Mailer: PHPMailer 6.5.0 ( github.com/PHPMailer/PHPMailer )
CLIENT -> SERVER: X-Surveymailer: Enqu=C3=AAtes_et_Sondages_Emailer_(LimeSurvey.org)?=
CLIENT -> SERVER: X-surveyid: 838147
CLIENT -> SERVER: X-tokenid: EZFLPyaalsSRNV8
CLIENT -> SERVER: MIME-Version: 1.0
CLIENT -> SERVER: Content-Type: multipart/alternative;
CLIENT -> SERVER:  boundary="b1_63S3muJ6PCGCxuePsvKGkNR4GwMShsY4zo8ospER7E"
CLIENT -> SERVER: Content-Transfer-Encoding: 8bit
CLIENT -> SERVER:
CLIENT -> SERVER: This is a multi-part message in MIME format.
CLIENT -> SERVER:
CLIENT -> SERVER: --b1_63S3muJ6PCGCxuePsvKGkNR4GwMShsY4zo8ospER7E
CLIENT -> SERVER: Content-Type: text/plain; charset=us-ascii
CLIENT -> SERVER:
CLIENT -> SERVER: This is an HTML-only message. To view it, activate HTML in your email application.
CLIENT -> SERVER:
CLIENT -> SERVER: --b1_63S3muJ6PCGCxuePsvKGkNR4GwMShsY4zo8ospER7E
CLIENT -> SERVER: Content-Type: text/html; charset=us-ascii
CLIENT -> SERVER:
CLIENT -> SERVER: <html></html>
CLIENT -> SERVER:
CLIENT -> SERVER:
CLIENT -> SERVER: --b1_63S3muJ6PCGCxuePsvKGkNR4GwMShsY4zo8ospER7E--
CLIENT -> SERVER:
CLIENT -> SERVER: .
SERVER -> CLIENT: 250 2.0.0 Ok: queued as 796704051B8D
CLIENT -> SERVER: QUIT
SERVER -> CLIENT: 221 2.0.0 Bye
Auriez-vous une idée d'ou peut provenir cette avarie?
Merci par avance pour votre aide.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
3 years 1 month ago #223386 by DenisChenu
Replied by DenisChenu on topic Anomalie lors de l'envoi des mails d'invitation
Tu as vérifié la langue des particpants ?
Est-ce qu'elle est bien dans la lan gue du questionnaire ?

bugs.limesurvey.org/view.php?id=17703

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
  • ebr974
  • ebr974's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
3 years 1 month ago #223390 by ebr974
En effet, j'avais fini par trouver la solution, c'est bien un probléme de langue.
J'ai du forcer la langue à "fr" pour tous les participants.

Merci tout de même d'avoir répondu à mon post.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
3 years 1 month ago #223391 by DenisChenu
Replied by DenisChenu on topic Anomalie lors de l'envoi des mails d'invitation
Je ne retrouve plus le bogue rapporté pour l'import via LDAP
mais : si le bogue n'est pas rapporté , il ne sera pas corrigé.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
  • ebr974
  • ebr974's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
3 years 1 month ago #223394 by ebr974
The following user(s) said Thank You: DenisChenu
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
3 years 1 month ago #223399 by DenisChenu
Replied by DenisChenu on topic Anomalie lors de l'envoi des mails d'invitation

Celui-ci?

bugs.limesurvey.org/view.php?id=17648
 
MERCI !! je ne le retrouvais plus

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
Moderators: Nickkoholchtpartner

Lime-years ahead

Online-surveys for every purse and purpose