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Attempting to access my MantisDB account causes a server-side error.

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1 day 6 hours ago #275301 by rokejulianlockhart
I recently received
Code:
Message-Id: <OZyY3SkWJEtyCk4sKy6FUA73HQHRtBni02W60eI@bugs.limesurvey.org>
, about
Code:
bugs.limesurvey.org/view.php?id=20358#c86757
. As
Code:
youtu.be/1XN45Jf25hw
depicts, In order to interact with it, when I attempted to log out of the “Guest” account, I was redirected to
Code:
identity.limesurvey.org/simplesaml/module.php/lsloginmodule/loginuserpass.php
. When I enter my MantisDB credentials there, I am reproducibly redirected to
Code:
identity.limesurvey.org/simplesaml/module.php/lsloginmodule/loginuserpass.php
, whereupon I observe the undermentioned error:

Code:
<h2>Unhandled exception</h2> An unhandled exception was thrown. <div class="trackidtext"> <p>If you report this error, please also report this tracking number which makes it possible to locate your session in the logs available to the system administrator:</p> <div class="input-group" style="width: 1em;"> <pre id="trackid" class="input-left">02abb96ff7</pre> <button data-clipboard-target="#trackid" id="btntrackid" class="btnaddonright"> <img src="/simplesaml/resources/icons/clipboard.svg" alt="Copy to clipboard" /> </button> </div> </div> <h2>Debug information</h2> <p>The debug information below may be of interest to the administrator / help desk:</p> <div style="border: 1px solid #eee; padding: 1em; font-size: x-small"> <p style="margin: 1px">SimpleSAML\Error\Error: UNHANDLEDEXCEPTION</p> <pre style="padding: 1em; font-family: monospace;">Backtrace: 2 www/_include.php:20 (SimpleSAML_exception_handler) 1 /var/www/clients/client1/web1/web/libraries/vendor/symfony/error-handler/ErrorHandler.php:538 (Symfony\Component\ErrorHandler\ErrorHandler::handleException) 0 [builtin] (N/A) Caused by: Error: Call to a member function _() on null Backtrace: 7 /var/www/clients/client1/web1/web/plugins/authentication/joomla/src/Extension/Joomla.php:116 (Joomla\Plugin\Authentication\Joomla\Extension\Joomla::onUserAuthenticate) 6 /var/www/clients/client1/web1/web/libraries/vendor/joomla/event/src/Dispatcher.php:454 (Joomla\Event\Dispatcher::dispatch) 5 /var/www/clients/client1/web1/web/libraries/src/Authentication/Authentication.php:162 (Joomla\CMS\Authentication\Authentication::authenticate) 4 modules/lsloginmodule/lib/Auth/Source/LsLogin.php:69 (SimpleSAML\Module\lsloginmodule\Auth\Source\LsLogin::login) 3 modules/lsloginmodule/lib/Auth/UserPassBase.php:318 (SimpleSAML\Module\lsloginmodule\Auth\UserPassBase::handleLogin) 2 modules/lsloginmodule/www/loginuserpass.php:135 (require) 1 lib/SimpleSAML/Module.php:266 (SimpleSAML\Module::process) 0 www/module.php:10 (N/A)</pre> </div> <h2>Report errors</h2> <form action="https://identity.limesurvey.org/simplesaml/errorreport.php" method="post"> <p>Optionally enter your email address, for the administrators to be able contact you for further questions about your issue:</p> <p>E-mail address: <input type="email" size="25" name="email" value="" /> </p> <p> <textarea class="metadatabox" name="text" rows="6" cols="50" style="width: 100%; padding: 0.5em;">Explain what you did when this error occurred...</textarea> </p> <p> <input type="hidden" name="reportId" value="f3c007f4"/> <button type="submit" name="send" class="btn">Send error report</button> </p> </form> <h2 style="clear: both">How to get help</h2> <p>This error probably is due to some unexpected behaviour or to misconfiguration of SimpleSAMLphp. Contact the administrator of this login service, and send them the error message above.</p>

I am disappointed that even accessing your bug tracker is impossible, due to a bug. How ironic.Attached are some files that prove this.Should I submit a ticket via
Code:
limesurvey.org/support/contact
, about this?

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14 hours 43 minutes ago #275304 by tpartner

Should I submit a ticket via
Code:
limesurvey.org/support/contact
, about this?
Sure, but they probably won't respond unless it involves a paid service.

Cheers,
Tony Partner

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