Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Access code mismatch

More
5 hours 56 minutes ago #274738 by vijay.kumar
Please help us help you and fill where relevant:
Your LimeSurvey version: 5.6.56
Own server or LimeSurvey hosting: Own Server
Survey theme/template:vanila
==================
I am experiencing an issue where participants receive the following error when opening their survey link:
"The access code you provide does not match the one in your session."
Scenario:
The first participant opens the survey link and completes the survey without any issues.
The second participant then uses the same machine and the same browser but with their own unique survey link/access code.
The second participant receives the error mentio  ned above.
Has anyone encountered this issue before?Is this expected behavior due to the browser session being tied to the first participant's access code, or could there be another cause? Are there any recommended settings or best practices for allowing multiple participants to complete the survey sequentially on the same machine?Any suggestions would be greatly appreciated. Thank you!

Please Log in to join the conversation.

Moderators: holchtpartner

Lime-years ahead

Online-surveys for every purse and purpose