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Your LimeSurvey version: 5.6.56I am experiencing an issue in LimeSurvey . When I run a survey and press F5 or click the refresh icon, the token value is retained correctly. However, if I manually select the URL in the browser's address bar and hit the Enter key, the token value becomes null. How can I resolve this issue?
 

Can you give an example of the URL that you are typing in? If "newtest" is used, a new session is initiated.

Maybe try to update to last 5.X version 5.6.68 for the official

or : 5.6.71 for unofficial github.com/SondagesPro/LimeSurvey-SondagesPro/tree/5.x

Yes Sure,I have attached all the screenshots. When I select the URL and hit the enter button, it returns a null value.

Her e: you use an hacked version : there are a die.

Send a lss file and explain point by point on reproduce part.

Then we can check