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Session timeout issue with participants

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1 year 6 months ago - 1 year 6 months ago #256070 by vijay.kumar
LimeSurvey version: LimeSurvey Community Edition | Version 3.26.5
Hosted on : Own server
Survey theme/template:vanilla
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Sometimes participants are facing session timeout issue, although session time set to 1 Hrs and still they are facing session timeout issue upon click on Next button.
 What could be the reason?
Last edit: 1 year 6 months ago by vijay.kumar. Reason: Update

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1 year 6 months ago #256078 by DenisChenu

 What could be the reason?
 
We can not answer here.

Do you have php error log ? Server error log ?
 

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