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Exceeded maximum login attempts?
- joebloggs1987
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1 year 11 months ago #214933
by joebloggs1987
Exceeded maximum login attempts? was created by joebloggs1987
Just wondering if there are any settings that would be restricting an IP address with a token-based survey?
When accessing the survey link and entering a token, it is coming up with this error and won't allow survey access for 10 minutes. It also blocks the ability to sign into the admin panel.
This is with 40 PCs all connected via the same IP, so it seems like it's not allowing multiple connections from the same IP?
There were no attempts to sign into the admin panel when the errors start, just multiple users entering unique tokens on the token page (no duplicate tokens).
I tried connecting via a different IP address and it works fine, but switching back to the original IP the error comes up again.
I can confirm that the latest updates have all been applied as of this morning but the error still occurs. Screenshots are attached.
Thanks in advance.
When accessing the survey link and entering a token, it is coming up with this error and won't allow survey access for 10 minutes. It also blocks the ability to sign into the admin panel.
This is with 40 PCs all connected via the same IP, so it seems like it's not allowing multiple connections from the same IP?
There were no attempts to sign into the admin panel when the errors start, just multiple users entering unique tokens on the token page (no duplicate tokens).
I tried connecting via a different IP address and it works fine, but switching back to the original IP the error comes up again.
I can confirm that the latest updates have all been applied as of this morning but the error still occurs. Screenshots are attached.
Thanks in advance.
Attachments:
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1 year 11 months ago #214934
by jelo
There is currently no indication that LimeSurvey will offer a GUI to control and manage the brute-force behaviour.
github.com/LimeSurvey/LimeSurvey/commit/...cb0be67d829b34b750fa
You haven't mentioned what LimeSurvey version you use.
You can override bruteforce settings in the config file.
Compare with the defaults
I'm not aware of more settings, but perhaps there are some undocumented for token as well.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Exceeded maximum login attempts?
LimeSurvey has a simple protection against brute-force. If you use LimeSurvey in a group (e.g. classroom), it's not uncommon to trigger that brute-force protection.But there is no way to control and manage that via the GUI.Just wondering if there are any settings that would be restricting an IP address with a token-based survey?
There is currently no indication that LimeSurvey will offer a GUI to control and manage the brute-force behaviour.
github.com/LimeSurvey/LimeSurvey/commit/...cb0be67d829b34b750fa
You haven't mentioned what LimeSurvey version you use.
You can override bruteforce settings in the config file.
Compare with the defaults
github.com/LimeSurvey/LimeSurvey/blob/ma.../config-defaults.php// If the user enters password incorrectly
$config = 3; // Lock them out after 3 attempts
$config = 60 * 10; // Lock them out for 10 minutes.
I'm not aware of more settings, but perhaps there are some undocumented for token as well.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: joebloggs1987
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1 year 11 months ago #214936
by joebloggs1987
Replied by joebloggs1987 on topic Exceeded maximum login attempts?
Thank you for this. We have managed to find these settings and have increased the number of attempts to 10 and the lock out time to 1*10 (10 seconds).
We've been using Limesurvey for years but only just now encountering this issue, and found that for some reason the number of attempts was set to 1.
I'll see if this helps, but will there be any issues with setting this to a large number such as 1000 attempts to ensure that it doesn't appear again?
Limesurvey Version 3.25.22+210413
We've been using Limesurvey for years but only just now encountering this issue, and found that for some reason the number of attempts was set to 1.
I'll see if this helps, but will there be any issues with setting this to a large number such as 1000 attempts to ensure that it doesn't appear again?
Limesurvey Version 3.25.22+210413
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- DenisChenu
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1 year 11 months ago #214946
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Exceeded maximum login attempts?
It's a new system since
github.com/LimeSurvey/LimeSurvey/commit/...6eb8be7a81da5e614617
It use same system for admin and token.
Like all Brute force attack : it's always possible …
With 10 seconds : i think it's OK for all bots (even 1 seconds is OK for bots).
If you need more securisation for admin : you muts choose complex password.
Maybe have 2 separate settings for timing here can be a good idea ?
It use same system for admin and token.
Like all Brute force attack : it's always possible …
With 10 seconds : i think it's OK for all bots (even 1 seconds is OK for bots).
If you need more securisation for admin : you muts choose complex password.
Maybe have 2 separate settings for timing here can be a good idea ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
1 year 11 months ago - 1 year 11 months ago #214955
by jelo
I wonder if the SaaS version of LimeSurvey has that system activated.
The IP logging/storing has to be indicated in the data protection policy. What is the retention? It can be relevant for the admin to know.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Exceeded maximum login attempts?
A GUI is needed to allow unblocking and excluding IPs from Blocks.Maybe have 2 separate settings for timing here can be a good idea ?
I wonder if the SaaS version of LimeSurvey has that system activated.
The IP logging/storing has to be indicated in the data protection policy. What is the retention? It can be relevant for the admin to know.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Last edit: 1 year 11 months ago by jelo.
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1 year 11 months ago #214965
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Exceeded maximum login attempts?
IP spoofing is so easy !
A GUI is needed to allow unblocking and excluding IPs from Blocks.Maybe have 2 separate settings for timing here can be a good idea ?
Not sure : it's used only for technical and security issue.I wonder if the SaaS version of LimeSurvey has that system activated.
The IP logging/storing has to be indicated in the data protection policy. What is the retention? It can be relevant for the admin to know.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.