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Language switcher doesn't work for some questions.

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1 year 11 months ago #214781 by ibrahima.ousmane.ida
Hello,
I need a help, the language switcher works for some questions but it doesn't work for other questions. How can I resolve this issue.
Thank you,
Ibrahima
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1 year 11 months ago #214784 by DenisChenu
And ?

We can only answer : it work for us. Then there are something different for you.

I think yoiu have JS issue, but unsure since you put no information.

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1 year 11 months ago #214845 by ibrahima.ousmane.ida
Hi Denis,

I am not very familiar with limesurvey. I am using the online limesurvey service, because I didn't install any software related to limesurvey on my computer. The host is limesurvey.net.
In fact, I am using Euroqol questionnaire with theme (EQ-5D-LSTheme.zip) for my survey. So I created new questions. The theme has a class named eqquestion. For all euroqol questions with this class the language switcher works well, but when I apply the same class to the questions I created the language switcher doesn't work.

Thanks
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1 year 11 months ago #214847 by DenisChenu
Hi,

I think it's not the best place for such question …

1. You are hosted by limeservice : they have a dedicated support : account.limesurvey.org/customer-support
2. You use a specific theme and i'm not sure to have right to give advice on it : euroqol.org/support/how-to-obtain-eq-5d/terms-of-use/

Finally : I don't have access to the template neither to the question. If you want help : minimum is to give a sample link.

Remind : here it's a free support forum , supporter are from community.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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1 year 11 months ago #214848 by Joffm
Hi, Ibrahima,
you are still very vague.
What does it mean

the language switcher doesn't work

Isn't it visible?
Are the buttons "Previous", "Next" not translated?
Is there a difference if you use a "standard" theme like "fruity"?
What type are the questions you added where "it doesn't work"?

And - I hope you did not miss this - "Are your questions translated?"

Joffm

 

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1 year 11 months ago #214887 by ibrahima.ousmane.ida
Thank you Denis for the links.

Hi Joffm,

I have a bilingual questionnaire (english and french) and I want the respondent to be able to switch between the two languages.

The language switcher appears on the questionnaire. For euroqol questions when they appear in english and the respondent want to change the language, if he selects french in the language switcher the french version of the questions appears. But this switching doesn't work for the questions that I created. When they appear in english and the respondent try to change the language in the switcher by selecting french, the french version of the questions doesn't show up.
Thanks
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