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Survey users cannot upload files
- cauhlins
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4 years 4 weeks ago #195622
by cauhlins
Survey users cannot upload files was created by cauhlins
Hello all,
I recently created a survey that works fine. However, the upload questions gets stuck whenever the user tries to upload. I can neither select file nor close the upload window.
I always have to refresh the page before I can answer subsequent questions.
How do I resolve this, please?
I recently created a survey that works fine. However, the upload questions gets stuck whenever the user tries to upload. I can neither select file nor close the upload window.
I always have to refresh the page before I can answer subsequent questions.
How do I resolve this, please?
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- DenisChenu
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4 years 4 weeks ago #195644
by DenisChenu
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Replied by DenisChenu on topic Survey users cannot upload files
Limesurvey version and build number.
Theme used
Theme used
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4 years 4 weeks ago - 4 years 4 weeks ago #195655
by cauhlins
Replied by cauhlins on topic Survey users cannot upload files
The version is 4.1.9+200311
Theme used is an extended version of bootswatch
Theme used is an extended version of bootswatch
Last edit: 4 years 4 weeks ago by cauhlins.
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4 years 4 weeks ago #195657
by DenisChenu
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Replied by DenisChenu on topic Survey users cannot upload files
Please : update, i think it's reported and fixed in current 4.X version.
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4 years 4 weeks ago - 4 years 4 weeks ago #195661
by cauhlins
Replied by cauhlins on topic Survey users cannot upload files
The latest version is 4.1.11 and mine is version 4.1.9. However, the issue still persists on my end.
Don't know if the fact that the survey is hosted on WordPress is an issue.
Here is a test link: www.csr-in-action.org/survey/index.php/224454
Don't know if the fact that the survey is hosted on WordPress is an issue.
Here is a test link: www.csr-in-action.org/survey/index.php/224454
Last edit: 4 years 4 weeks ago by cauhlins.
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4 years 4 weeks ago - 4 years 4 weeks ago #195675
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic Survey users cannot upload files
Seems you use an outdated theme (i see ajax information, and ajax is totally removed now)?
Can you check with default one
And please : only one question upload for testing.
And i can tell you it work : my test link
Can you check with default one
And please : only one question upload for testing.
And i can tell you it work : my test link
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Last edit: 4 years 4 weeks ago by DenisChenu.
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4 years 4 weeks ago - 4 years 4 weeks ago #195677
by cauhlins
Replied by cauhlins on topic Survey users cannot upload files
Thanks @DenisChenu and apologies for the long questions.
I did run the survey with a default theme - bootswatch - and nothing changed.
I'd try to run the update again using the ComfortUpdate.
I did run the survey with a default theme - bootswatch - and nothing changed.
I'd try to run the update again using the ComfortUpdate.
Last edit: 4 years 4 weeks ago by cauhlins.
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4 years 4 weeks ago #195678
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic Survey users cannot upload files
Can you create a survey with only one upload question
Can you activate debug mode
Can you activate debug mode
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4 years 4 weeks ago - 4 years 4 weeks ago #195679
by cauhlins
Replied by cauhlins on topic Survey users cannot upload files
Hello @DenisChenu,
Here's the link to the sample survey: www.csr-in-action.org/survey/index.php/573265?lang=en
I have noticed that the upload question seems to work when I have just one upload question per page. The moment I add multiple upload questions, they all don't seem to work. The issue that prevents users from moving to the next page persists.
Also, I did look through the demo you sent and I noticed a demo, the List (drop-down menu) , and would love to know how you created the question: List (drop-down menu) with category separator (and category).
Would love to learn that cos that's a feature I require for my survey.
Thanks for your help.
Here's the link to the sample survey: www.csr-in-action.org/survey/index.php/573265?lang=en
I have noticed that the upload question seems to work when I have just one upload question per page. The moment I add multiple upload questions, they all don't seem to work. The issue that prevents users from moving to the next page persists.
Also, I did look through the demo you sent and I noticed a demo, the List (drop-down menu) , and would love to know how you created the question: List (drop-down menu) with category separator (and category).
Would love to learn that cos that's a feature I require for my survey.
Thanks for your help.
Last edit: 4 years 4 weeks ago by cauhlins.
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4 years 4 weeks ago #195680
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic Survey users cannot upload files
my test use always free (like a speach) tool and code.
gitlab.com/SondagesPro/SurveyThemes/skelvanilla for template
Category separator : included in LS core : manual.limesurvey.org/Question_type_-_Li...ategory_separator.29
gitlab.com/SondagesPro/SurveyThemes/skelvanilla for template
Category separator : included in LS core : manual.limesurvey.org/Question_type_-_Li...ategory_separator.29
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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4 years 4 weeks ago #195681
by DenisChenu
Then we can check and maybe fix it.
Remind to put the exported broken survey (the light one)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic Survey users cannot upload files
Can you create a mantis issue about this issue ?cauhlins wrote: I have noticed that the upload question seems to work when I have just one upload question per page. The moment I add multiple upload questions, they all don't seem to work. The issue that prevents users from moving to the next page persists.
Then we can check and maybe fix it.
Remind to put the exported broken survey (the light one)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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4 years 4 weeks ago #195684
by cauhlins
Thank you for this.
Replied by cauhlins on topic Survey users cannot upload files
DenisChenu wrote: my test use always free (like a speach) tool and code.
gitlab.com/SondagesPro/SurveyThemes/skelvanilla for template
Category separator : included in LS core : manual.limesurvey.org/Question_type_-_Li...ategory_separator.29
Thank you for this.
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