Hi all,

I am a new user of LM and I am facing a storage problem.
There are "Upload" type question. I deleted the responds, but the storage did not free.....
So I think we should delete the attachment before deleted the responds.
Could someone let me know what I should do now? Thank you.

Regards,
Kevin

What version of LimeSurvey is used?
Where do you host LimeSurvey?

I cannot reproduce the issue in version 3.21.0+191203.
I'm aware of issues with older versions.

If you have access to the filestructure, you can find the uploads in the path /upload/surveys/ID/ (ID is the surveyID).

BTW: How do you measure the storage usage? Perhaps it's just an issue with the messurement method.

Hi jelo,

Thank you for the reply!
I am using Version 3.20.2 (LM Pro, not LM CE)
Could you please let me know how to go the the path?

This the manual of storage: www.limesurvey.org/customer-support/freq...ns?view=faq&faqid=36

I have to delete the uploaded files before delete the response.....

I am using Version 3.20.2 (LM Pro, not LM CE)

In that case, contact LimeSurvey support directly - www.limesurvey.org/customer-support

www.limesurvey.org/customer-support

Thank you both!