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LimeStore purchase models

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6 years 1 month ago #186720 by Mazi
Replied by Mazi on topic LimeStore purchase models

ollehar wrote:

Mazi wrote: @Ollehar, my 2 cents:

Extension versioning:
So we need to find a way to deal with this since the same product may not be compatible with different Limesurvey versions.


Hm, this probably will have to be solved by adding different extensions. But yes, somehow pointing out a relation between them would be good.


I agree, having the same plugin/theme as various different products for different Limesurvey versions it is compatible with should be working fine.
Then you can also outline different support details for the different products.

Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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6 years 1 month ago - 6 years 1 month ago #186732 by ollehar
Replied by ollehar on topic LimeStore purchase models

Mazi wrote: There is no automatic notification but users can download updates for free for a year from their account page.


Alright. Well, for LimeSurvey there will be notifications if an update is available (even if the update won't be available without a purchase or subscription).
Last edit: 6 years 1 month ago by ollehar.
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6 years 1 month ago #186733 by ollehar
Replied by ollehar on topic LimeStore purchase models

Mazi wrote: download updates for free for a year from their account page.


Does this include both bug fixes and new features?
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6 years 1 month ago - 6 years 1 month ago #186742 by DenisChenu
@ollehar : can we have potentially thius system

1. Free plugin, git version downloadable every time
2. LimeStore (CE) version : X€ : updatable for life, warranty for 1 month
3. LimeStore (CE) version : Y€ (up than X) : updatable for life + support + warranty for X month.
4. LimeStore (SAAS) version : Z€ : updatable for life for THIS SAAS version

User with X€ (cheapest) still profit of update done by user with Y€. Buit they aren't sure to get it.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
Last edit: 6 years 1 month ago by DenisChenu.
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6 years 1 month ago #186745 by ollehar
Replied by ollehar on topic LimeStore purchase models
What about this:

When adding an extension, you can choose "Limit updates" and then choose the amount of months updates will be available after purchase. This is only relevant for one-off payments. For subscriptions, updates will always be limited to the subscription period.

For support, it's up to the extension developer to specify in the new "Support" text field. Same for warranty.
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6 years 1 month ago #186747 by ollehar
Replied by ollehar on topic LimeStore purchase models
Here's how themforest does it:


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6 years 1 month ago #186748 by ollehar
Replied by ollehar on topic LimeStore purchase models
"Any future update made available by the author is included with every purchase."

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6 years 1 month ago #186751 by DenisChenu
OK, Then one price :)

Plus, item support includes:

Availability of the author to answer questions
Get assistance with reported bugs and issues
Help with included 3rd party assets

Item support does not include:

Customizations and installations

Oh … then it's to be in forum ;)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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6 years 1 month ago #186772 by Mazi
Replied by Mazi on topic LimeStore purchase models

ollehar wrote:

Mazi wrote: download updates for free for a year from their account page.


Does this include both bug fixes and new features?


Yes, bug fixes and sometimes smaller new features.

Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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