@DenisChenu I meant we need a new feature in LS so that you can install a package of extensions (Joomla has this, Louis has talked about it before).

ollehar wrote: @DenisChenu I meant we need a new feature in LS so that you can install a package of extensions (Joomla has this, Louis has talked about it before).

Yep

Personnaly i prefer "requires" system.
I know a tool where when you install a plugin via the CMS, it download all requires (and activate all requires) before.

See : bugs.limesurvey.org/view.php?id=14567

ollehar wrote:

Mazi wrote: I recommend that the product owner can set a price for each. We by default provide support for a full year but usually answer questions later as well. Maybe we add a "support included for..." field for both options as well? www.limesurvey.org/forum/development/118...eply/186686?quote=1#

If the owner doesn't want to provide further support anymore e.g. for subscriptions, how can we deal with that?

Do you offer free bug-fix releases for everyone who bought the template? How would you notify about a new release?

We are running a change log for each product at which we are listing date + bug fix details. There is no automatic notification but users can download updates for free for a year from their account page.

ollehar wrote:

Mazi wrote: @Ollehar, my 2 cents:

Extension versioning:
So we need to find a way to deal with this since the same product may not be compatible with different Limesurvey versions.

Hm, this probably will have to be solved by adding different extensions. But yes, somehow pointing out a relation between them would be good.

I agree, having the same plugin/theme as various different products for different Limesurvey versions it is compatible with should be working fine.
Then you can also outline different support details for the different products.

Mazi wrote: There is no automatic notification but users can download updates for free for a year from their account page.

Alright. Well, for LimeSurvey there will be notifications if an update is available (even if the update won't be available without a purchase or subscription).

Mazi wrote: download updates for free for a year from their account page.

Does this include both bug fixes and new features?

@ollehar : can we have potentially thius system

1. Free plugin, git version downloadable every time
2. LimeStore (CE) version : X€ : updatable for life, warranty for 1 month
3. LimeStore (CE) version : Y€ (up than X) : updatable for life + support + warranty for X month.
4. LimeStore (SAAS) version : Z€ : updatable for life for THIS SAAS version

User with X€ (cheapest) still profit of update done by user with Y€. Buit they aren't sure to get it.

What about this:

When adding an extension, you can choose "Limit updates" and then choose the amount of months updates will be available after purchase. This is only relevant for one-off payments. For subscriptions, updates will always be limited to the subscription period.

For support, it's up to the extension developer to specify in the new "Support" text field. Same for warranty.

Here's how themforest does it:

"Any future update made available by the author is included with every purchase."

OK, Then one price

Plus, item support includes:

Availability of the author to answer questions
Get assistance with reported bugs and issues
Help with included 3rd party assets

Item support does not include:

Customizations and installations

Oh … then it's to be in forum

ollehar wrote:

Mazi wrote: download updates for free for a year from their account page.

Does this include both bug fixes and new features?

Yes, bug fixes and sometimes smaller new features.