Unable to login as admin in limesurvey- Backend

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1 year 3 months ago #183374 by shru123
After updating the apache (2.4.39)with latest version and openssl(1.1.1b) and TLSv1.3

Unable to login in backend as an admin.

it just redirecting to same page.

In log file showing information.

Kindly let us know, what needs to be done.
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1 year 3 months ago #183377 by DenisChenu
DON'T USE REPORT THIS TO HAVE QUICKEST ANSWER !

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
The following user(s) said Thank You: holch
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1 year 3 months ago #183537 by shru123
How to get fresh limesurvey.
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1 year 3 months ago #183539 by shru123
After clicking on the above link as provided.

How to raise a bugticket
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1 year 3 months ago - 1 year 3 months ago #183556 by holch

How to get fresh limesurvey.


Step 1: Download it
Step 2: Install it
Step 3: Check if the problem persists.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Last edit: 1 year 3 months ago by holch.
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1 year 3 months ago #183566 by shru123
Do we need to pay again.
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1 year 3 months ago #183565 by shru123
Do we need to pay again.
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1 year 3 months ago #183569 by DenisChenu

shru123 wrote: Do we need to pay again.

?

To download ?
www.limesurvey.org/stable-release
No …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
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1 year 3 months ago #183603 by shru123
Please find the attachments.

Kindly let me know how to fix the issue.
Attachments:
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1 year 3 months ago #183605 by holch

Do we need to pay again.


You never pay for downloading Limesurvey. It is available for download here on the website, free of charge.

The only times you might pay for it is when you use the SaaS offerings from Limesurvey GmbH (Professional Hosting packages) or when you pay for the comfort update option. In both cases, you can get support from them through the "Support" link in the main navigation. Just open a bug ticket.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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1 year 3 months ago #183615 by DenisChenu

shru123 wrote: Please find the attachments.

Kindly let me know how to fix the issue.

You have an issue in your server with session.save_path : not reletaed to limesurvey.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
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1 year 3 months ago #183643 by shru123
Given permission to a particular folder still it is showing error for session.savepath
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1 year 3 months ago #183644 by DenisChenu
Still not an issue with LimeSurvey
www.php.net/manual/en/function.session-save-path.php

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development . I don't answer to private message.
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1 year 3 months ago #183726 by shru123
This is issue is resolved
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1 year 3 months ago #183727 by shru123
Please find the attachment.

Several changes have been done for global variable called character_set_server.

Replaced latin1, utf8 but giving same error.

After installing mysql 8.0.15.0

Kindly suggest.
Attachments:
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