Question Index not getting loaded for particular participant

poojadure
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6 years 4 months ago #174107 by poojadure

Question Index not getting loaded for particular participant was created by poojadure

Hi Everyone,

I got stuck in the new issue.

We have one participant in our survey who is not able to see the Question index menu in the survey, even if Question Index is enabled.

But if I'm login with the same token i'm able to see the Question index menu.

Even other participants are able to see the Index. I've tried to debug a lot but unable to find. Can you guys please help me to find the possible issue.

Attachments:

qindex.png

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tpartner
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6 years 4 months ago #174109 by tpartner

Replied by tpartner on topic Question Index not getting loaded for particular participant

What LimeSurvey version and theme are you using?

What device and browser is the respondent using?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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poojadure
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6 years 4 months ago #174112 by poojadure

Replied by poojadure on topic Question Index not getting loaded for particular participant

Thanks, for your reply.

We are using '3.7.1' LimeSurvey version and Vanilla theme.

Desktop machine and Google chrome browser.

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LouisGac
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6 years 4 months ago #174117 by LouisGac

Replied by LouisGac on topic Question Index not getting loaded for particular participant

so first: update

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