Hi Forum,

We have purchased the cron invite script to limesurvey. The script is working however on our deployment we get the following error. We are running on ubuntu 16.04, php 7 with the most recent limesurvey. YiiBase.php manages to load many of the other plugins but DbStorage for some reasons failed. The file is there and the permissions are no different for the other plugins. I have tried to debug YiiBase.php but I'm not very sophisticated at working with classes and namespaces, however I have made sure that our php version does in fact allow changing the include path.

Hope somebody more clever can come with a suggestion as to why we get this error.

Best
Tobias

/limesurvey$ php application/commands/console.php invite
2017-09-29 16:42:55 :: 612668 :: Starting work on survey. ::
2017-09-29 16:42:55 :: 612668 :: Found 4412 eligible tokens. ::
PHP Error[2]: include(DbStorage.php): failed to open stream: No such file or directory
in file public_html/limesurvey/framework/YiiBase.php at line 432
#0 public_html/limesurvey/framework/YiiBase.php(432): include()
#1 unknown(0): autoload()
#2 unknown(0): spl_autoload_call()
#3 public_html/limesurvey/application/libraries/PluginManager/PluginManager.php(96): class_exists()
#4 public_html/limesurvey/application/libraries/PluginManager/PluginBase.php(131): ls\pluginmanager\PluginManager->getStore()
#5 public_html/limesurvey/application/libraries/PluginManager/PluginBase.php(62): AuditLog->getStore()
#6 public_html/limesurvey/application/libraries/PluginManager/PluginBase.php(108): AuditLog->get()
#7 public_html/limesurvey/plugins/AuditLog/AuditLog.php(113): AuditLog->getPluginSettings()
#8 public_html/limesurvey/plugins/AuditLog/AuditLog.php(340): AuditLog->checkSetting()
#9 unknown(0): AuditLog->beforeTokenSave()
#10 public_html/limesurvey/application/libraries/PluginManager/PluginManager.php(192): call_user_func()
#11 public_html/limesurvey/application/models/Token.php(268): ls\pluginmanager\PluginManager->dispatchEvent()
#12 public_html/limesurvey/application/commands/InviteCommand.php(240): Token_612668->save()
#13 public_html/limesurvey/application/commands/InviteCommand.php(170): InviteCommand->sendInvitation()
#14 public_html/limesurvey/framework/console/CConsoleCommandRunner.php(71): InviteCommand->run()
#15 public_html/limesurvey/framework/console/CConsoleApplication.php(92): CConsoleCommandRunner->run()
#16 public_html/limesurvey/framework/base/CApplication.php(185): ConsoleApplication->processRequest()
#17 public_html/limesurvey/application/commands/console.php(65): ConsoleApplication->run()

PS: We have also tried the script on another survey, but get the same error.

You buy a script, contact the script dev … else

extensions.sondages.pro/mailing-manageme...n/documentation.html

Code is free, but support are not free.

We could not reproduce the error (yet).

1. Did you set up the cronjob at Plesk or cPanel? If so, do you run it as a command or PHP script there?

2. Can you uplaod a screenshot of the cronjob config?

3. Can you confirm that at least the first email gets sent?