- Posts: 30
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Can't login to bug tracker
6 years 1 month ago #148757
by arpsh
Can't login to bug tracker was created by arpsh
As it says inthe title, I have a limesurvey.org account which I have had for years, and reported bugs before.
However, when I go to log a bug today, going into the mantis tracker gives me the error "your account may be disabled or blocked or the username/password entered is incorrect" - my credentials work fine in the main limesurvey site!
Anyone able to help on this?
However, when I go to log a bug today, going into the mantis tracker gives me the error "your account may be disabled or blocked or the username/password entered is incorrect" - my credentials work fine in the main limesurvey site!
Anyone able to help on this?
The topic has been locked.
- DenisChenu
-
- Offline
- LimeSurvey Community Team
-
Less
More
- Posts: 12874
- Thank you received: 2369
6 years 3 weeks ago #148907
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Can't login to bug tracker
You must contact Limùesurvey gmbh :
www.limesurvey.org/contact-us
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
6 years 3 weeks ago #148921
by jelo
1. Change the password in your LS account. Perhaps the mantis password gets re-synced.
2. You can try to get Mantis to reset password. Normally not necessary and not sure about the side-effects.
bugs.limesurvey.org/lost_pwd_page.php
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Can't login to bug tracker
Perhaps the sync between joomla and mantis is lost.arpsh wrote: However, when I go to log a bug today, going into the mantis tracker gives me the error "your account may be disabled or blocked or the username/password entered is incorrect" - my credentials work fine in the main limesurvey site!
1. Change the password in your LS account. Perhaps the mantis password gets re-synced.
2. You can try to get Mantis to reset password. Normally not necessary and not sure about the side-effects.
bugs.limesurvey.org/lost_pwd_page.php
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
The topic has been locked.