I have some additional fields added to my tokens and would like to insert those values into an e-mail template. In my e-mail template, I click the 'replacement field properties' button and add the "Token attribute: attribute_1" field into the template. The variable gets added and have this...
Subject: {ATTRIBUTE_1}
The "{ATTRIBUTE_1}" part is also in yellow in the email template.
When the E-Mail gets sent out, all the other variables are replaced except for my additional field attribute fields. The email just shows "Subject: ATTRIBUTE_1" instead of what is actually in the attribute_1 field in the tokens.
Does anybody know why this is happening? Is there something that I missed?
Thanks for the response. I had to edit the variable by the show source option, so I really don't know what's going to happen.
According to the manual, it looks like it can be done and those are the other fields in the manual (IE: firstname, lastname, etc) as 'attribute_1'. But then the section below it says something different.
I replaced 2 of the 4 variables as you suggested to see what happens. Now I just have to wait for a survey to come in...