Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Does „Email bounce tracking system“ requires „SMTP“ email method?

More
10 years 10 months ago #114867 by pcerny01
Hi, thanks for all your excellent work in Limesurvey. I need help or clarification with „Email bounce tracking system“ settings.

- with „SMTP“ email method “Email bounce tracking system” works excellent for me
- I need to use PHP email method because of limit for e-mails sent by SMTP within my webhosting provider.
- but when I switch to the default „PHP“ email method, I have these problems:
- 1) return-path in e-mail header switch automatically to the admin e-mail - and does not respect settings for bounced emails (both global setting for bounced e-mails, nor specific settings for single survey)
- 2) then bounced back emails are sent to the admin e-mail, not to the specific deliveryfailure e-mail address
- 3) and “Email bounce tracking system” does not work (there are no emails within the inbox of specific deliveryfailure e-mail)

So, my questions are:
- does „Email bounce tracking system“ requires „SMTP“ email method?
- why PHP email method don´t use in survey settings defined “email address for bounced emails” and puts in email header as “Return-path” admin e-mail address? (or is this just a strange behavior of my installations?)


Additional info:
Tested in Limesurvey: a) 2.05 build 141 123 (today upgraded), b) 2.05+ Build 140915, c) 2.05+ Build 140911.
Server: Apache/2.2.25, PHP/5.3.28-pl3-gentoo, IMAP c-Client Version 2007f.
The topic has been locked.
More
10 years 10 months ago #114868 by holch
Not an answer to your question, but possible another headache to add:

If your provider has a limit for emails sent by SMTP I am quite sure he has a similar limit for emails sent via PHP, because this is usually a bigger source of spam than SMTP.

I would check this before I would do anything else.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The topic has been locked.
More
10 years 10 months ago #114869 by pcerny01
Hi, thanks for fast reply. I have checked it before - limit for by SMTP sent emails is much more lower then for emails sent by PHP.
The topic has been locked.
More
10 years 10 months ago #115235 by pcerny01
So can you help me with my issues? It is more then week now...
The topic has been locked.
More
10 years 10 months ago - 10 years 10 months ago #115243 by DenisChenu
Don't remind where exactly, but apache can force Return-path for php. Look at php.ini file maybe.

PS: i use php method with Return Path

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
Last edit: 10 years 10 months ago by DenisChenu.
The topic has been locked.
More
10 years 10 months ago #115256 by pcerny01
Thank you, I will try to find it.
The topic has been locked.
Moderators: tpartnerholch

Lime-years ahead

Online-surveys for every purse and purpose