File not found

Firefox can't find the file at _________/__/admin/admin.php?action=exportresults

Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.




from opera browser the message is

"Remote server or file not found

Check that the address is spelled correctly, or try searching for the site."

Well, it doesn't seem like the problem is the setting then, but it seems like your installation is incomplete.

the problem I mentioned happened suddenly after 20 days of normal performance. I was exporting the responses twice per day without any problem. I didnt change anything in the survey or the settings, my brother didnt change anything in the server settings and SUDDENLY one day it doesnt work !!!!

if there was a problem in the installation I wouldnt have been able to export the responses from the very first day, right ?
this is not my case..

another idea/solution please ???

Hmmm, strange. Did you do an update/upgrade?

it is really strange...
no I didnt do any update/upgrade, and to be honest I would prefer not to try it because the survey is running and it will be running until the end of september and I am afraid of something unexpected...

Hi,

same problem,
please help me to solve this problem, what should I repair



Thanks

The URL looks really strange. Is this on a server on the internet or on your local machine? Because there should be something like Localhost if later, or an IP address or domain if on the internet.

This occurs on the local computer,
URL as shown above https://localhost/survey/

what should I repair ?

OK, so your URL to access limesurvey is https://localhost/survey/, but for the export suddenly the URL is https://survey/...

Is this correct? If so, this is either a bug in the software, or you did something wrong during installation.

What version of Limesurvey are you using?

sorry I mean its like this URL https://survey/index.php/admin/export/sa/exportresults/surveyid/734654

is there any limitation in the survey which was then in eskport input into excel and pdf format into error (I was a total survey 8000)

but after I turn off the survey in a few minutes and then activated again when the export survey results pdf format excel & succeed

hallo,

is there anything that can help me

Hi,
I just would like to share a similar case i have faced twice.
exporting responses to excel used to work fine for these two surveys. but suddenly, clicking the export button stopped responding. i tried to export responses to a .csv file instead, but the exported file size grows up to more than 400 MB eventhough the responses table includes 100 records only.
i have checked the sql profiler to find out that responses table select query has been replicated thousands of time as if it was generated using a loop statement.
the only resolution i found for that issue, is to set the responses table to have number of records less than or greater than 100 !!! sounds weird, but this problem appeared only if number of records in responses table is exactly 100.